4 Senior Development Manager jobs in Ghana
Retail Channel Development Manager
Accra, Greater Accra
Activa International Insurance
Posted 13 days ago
Job Viewed
Job Description
Job Title: Retail Channel Development Manager
Locations: North – Ridge Accra, Head office br>Company: Activa International Insurance, Ghana Ltd.
Industry: Non-Life Insurance
Employment Type: Full-Time
About Us
Activa International Insurance, Ghana Ltd. is a non-life insurance company in Ghana, dedicated
to providing innovative and reliable insurance solutions. We are looking for dynamic and results-
driven marketing officers.
Key Responsibilities
1. Agent Recruitment & Onboarding
- Develop and execute a plan to recruit qualified retail agents across targeted markets.
- Conduct screening, selection, and onboarding of agents with focus on professionalism and
selling ability.
- Deploy agent-led activations in high-footfall retail locations such as markets, fuel stations, and
transport terminals to maximize visibility and customer engagement.
2. Channel Development & Management
- Build a strong retail agent network that aligns with business growth targets.
- Regularly monitor agent performance and productivity; implement strategies to increase
effectiveness.
- Identify new retail channel opportunities and lead market activation efforts.
- Ensure agents have adequate sales tools, marketing materials, and brand support.
3. Training & Capability Building
- Work with the CSCO to develop a practical, product-based onboarding curriculum.
- Facilitate regular refresher training on product knowledge, customer engagement, and
compliance.
4. Performance Management & Reporting
- Track KPIs and key metrics: number of active agents, policies sold, revenue per agent, customer
satisfaction.
- Implement recognition, incentives, and reward programs to drive performance.
- Provide regular reports and insights to leadership on field progress and emerging issues.
5. Compliance & Regulatory Responsibilities
- Ensure all field sales activities are conducted in line with Activa’s internal policies and ethical < r>standards.
- Monitor agents to ensure compliance with National Insurance Commission (NIC) regulations,
including licensing and documentation.
- Report suspicious activities or potential misconduct in line with compliance protocols.
- Ensure proper data protection and confidentiality in the collection and management of client
information.
- Conduct periodic audits and spot checks to verify agent conduct and compliance in the field.
- Promote a strong culture of integrity, transparency, and accountability across all retail channels.
Key Requirements
- University degree in Business, Marketing, Economics, or related field.
- 5+ years’ experience in a similar role, particularly in telecommunications, FMCG, financial < r>services, or agent-based distribution.
- Strong leadership, team development, and interpersonal skills.
- Field sales or grassroots market activation experience is a strong advantage.
- Excellent understanding of Ghana’s mass retail environment and customer behavior. < r>
Required Skills:
- Agent lifecycle management (recruitment to retention)
- Retail sales strategy execution
- Territory planning and market segmentation
- Regulatory and operational compliance
- Negotiation and conflict resolution
- Data-driven decision-making
- Strong written and verbal communication (English and at least one local language)
Locations: North – Ridge Accra, Head office br>Company: Activa International Insurance, Ghana Ltd.
Industry: Non-Life Insurance
Employment Type: Full-Time
About Us
Activa International Insurance, Ghana Ltd. is a non-life insurance company in Ghana, dedicated
to providing innovative and reliable insurance solutions. We are looking for dynamic and results-
driven marketing officers.
Key Responsibilities
1. Agent Recruitment & Onboarding
- Develop and execute a plan to recruit qualified retail agents across targeted markets.
- Conduct screening, selection, and onboarding of agents with focus on professionalism and
selling ability.
- Deploy agent-led activations in high-footfall retail locations such as markets, fuel stations, and
transport terminals to maximize visibility and customer engagement.
2. Channel Development & Management
- Build a strong retail agent network that aligns with business growth targets.
- Regularly monitor agent performance and productivity; implement strategies to increase
effectiveness.
- Identify new retail channel opportunities and lead market activation efforts.
- Ensure agents have adequate sales tools, marketing materials, and brand support.
3. Training & Capability Building
- Work with the CSCO to develop a practical, product-based onboarding curriculum.
- Facilitate regular refresher training on product knowledge, customer engagement, and
compliance.
4. Performance Management & Reporting
- Track KPIs and key metrics: number of active agents, policies sold, revenue per agent, customer
satisfaction.
- Implement recognition, incentives, and reward programs to drive performance.
- Provide regular reports and insights to leadership on field progress and emerging issues.
5. Compliance & Regulatory Responsibilities
- Ensure all field sales activities are conducted in line with Activa’s internal policies and ethical < r>standards.
- Monitor agents to ensure compliance with National Insurance Commission (NIC) regulations,
including licensing and documentation.
- Report suspicious activities or potential misconduct in line with compliance protocols.
- Ensure proper data protection and confidentiality in the collection and management of client
information.
- Conduct periodic audits and spot checks to verify agent conduct and compliance in the field.
- Promote a strong culture of integrity, transparency, and accountability across all retail channels.
Key Requirements
- University degree in Business, Marketing, Economics, or related field.
- 5+ years’ experience in a similar role, particularly in telecommunications, FMCG, financial < r>services, or agent-based distribution.
- Strong leadership, team development, and interpersonal skills.
- Field sales or grassroots market activation experience is a strong advantage.
- Excellent understanding of Ghana’s mass retail environment and customer behavior. < r>
Required Skills:
- Agent lifecycle management (recruitment to retention)
- Retail sales strategy execution
- Territory planning and market segmentation
- Regulatory and operational compliance
- Negotiation and conflict resolution
- Data-driven decision-making
- Strong written and verbal communication (English and at least one local language)
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Business Development and Digital Marketing Manager
+233
Careers in Ghana : Recruitment
Posted 419 days ago
Job Viewed
Job Description
Business Development and Social Media Executive The company seeks to employ an ambitious, focused, talented, and honest business development and social media executive to join our new team in Accra, Ghana. Role: Business Development Executive Business Development Executives are responsible for a variety of duties related to attracting new customers and retaining existing business. Responsibilities • Researching businesses, individuals and industry trends to identify potential new clients and markets and ways to serve existing clients better.• Contacting potential new clients using phone and email to gauge interest and plan meetings.• Preparing client presentations and materials, including PowerPoint and sales displays.• Meeting new and existing clients in person.• Negotiating business terms with new and existing clients using phone, email, social media and in-person meetings.• Working with senior team members to manage risks.• Training and mentoring sales team members.• Attending networking opportunities including conferences and industry events. Role: Social Media Executive A Social Media Executive is responsible for developing, guiding and monitoring an organisation’s presence across multiple social media platforms. Their duties encompass a wide range of disciplines and skills, including strategy development, project management, customer service, networking and content creation. Responsibilities • Developing social media strategies with the aim of increasing brand awareness and customer engagement.• Analyzing the long-term needs of the company’s social media strategy and offering quarterly reports to the management and executive teams, outlining any necessary changes to the overall digital marketing plan.• Creating captivating content for an organisation’s social media sites, which may include writing blogs, articles, posts and multimedia content.• Staying up to date with the latest social media trends and digital technologies.• Developing monthly reports on emerging social media trends that will be submitted to the management and executive teams.• Developing and overseeing competitions and campaigns to draw attention to a brand.• Setting measurable goals for campaigns, measuring and showing the Return on Investment (ROI).• Monitoring and responding to customer feedback, comments and social media posts.• Managing a social media team and guiding junior members.• Liaising with other departments and creatives to create a holistic and effective online marketing strategy.• Manage multiple business social media platforms.Requirements Requirements • Been educated to first degree level.• Have relevant business development and social media experience.• Intermediate knowledge of computer systems (Google, Access, Excel, Word and modern ERP systems).• Strong verbal and written communication skills.• Good organizational skills, and able to prioritise tasks, manage multiple deadlines, and see tasks through to completion.• A sound knowledge of what makes excellent customer service, including a professional telephone manner.• A flexible approach to their work, and able to work well with minimal supervision.• A good attention to detail, with a real focus on accuracy, and will work hard to ensure a right first-time approach.• Good knowledge of the use of social media platforms i.e., Facebook, Instagram, snapchat and WhatsApp.• A proven track record in B2B and B2C sales, showcasing your ability to conquer and achieve sales and margin targets.• Demonstrate your prowess in building and developing a pipeline of new business opportunities.• Exhibit excellent customer awareness and an innate ability to build solid working relationships.• Be skilled in selling and negotiating at all levels within an organization.Benefits20 days Annual leave as well as all national Holidays.Staff sales discount • Annual salary review • Adhoc performance bonus • Ongoing professional development. • Laptop. • Internet access. • Mobile phone. • Fully functional office
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