218 Jobs in Ghana

Job Title:
Trainer
Job Description
The Trainer I is responsible for delivering client focused training to address the new hire, product update and recursive training requirement of Concentrix in support of client programs to ensure superior workforce preparation with best in class service and delivery. This position requires attaining and maintaining certification in the Trainer Certification Program (101/102), provides mentoring to Program Ready Trainers, curriculum review and modification as needed, and evaluation of training programs using various feedback methods.
Due to incredible growth, we're searching for individuals, passionate in providing exceptional customer service, to join our experienced Training team, at our brand new office based in Accra City Centre!
To be successful in this job, you must be able to commit to full flexibility to work a variety of shifts, Monday to Sunday
**Essential Functions/Core Responsibilities**
+ Responsible for day-to-day functional direction of agents within the program training classroom environment, including student progress monitoring for the duration of training, providing coaching and developmental feedback and readiness recommendations
+ Utilize effective presentation and facilitation skills including creative training techniques and adult/accelerated learning techniques using a variety of training delivery modalities in a classroom environment
+ Prepare and present training materials through classroom learning, hands on demonstrations, and supporting activities
+ Accountable for achieving individual training performance metrics
+ Support and partner with Operations to transition of agents from training to production environment, ensuring competency levels meet business needs (where required)
+ Maintain relevant product knowledge for each account by taking calls, attending client and cross functional meetings (as needed), and side by side observations
+ Ensure effective, consistent communication with managers, peers, and other resource groups, including day-to-day informal interaction with clients
+ May support Instructional Design team in designing and developing training materials for various instructional delivery methods including; computer-based training, interactive, classroom training, and written job aids
+ Measure the effectiveness of training programs using various feedback methods - focus groups, interviews, and surveys that will lead to enhancement of training resources and programs based on results of evaluation
+ Recommend curriculum modifications to Training Manager/Supervisor on the basis of internal customer feedback and/or Training Needs Analysis
+ Participate and contribute to continuous learning culture by maintaining engagement on change management, product and services releases, policies, processes, and procedures
**Candidate Profile**
+ Bachelor's Degree in related field from a four-year college or university with two to four years of relevant experience preferred
+ Proven experience in training methodologies, and soft skills (communication skills, critical thinking, time management, team building, etc.)
+ Strong communication skills, both written and verbal
+ Proficient in Microsoft Office
+ Demonstrated ability to multi-task, prioritize, and meet timelines on deliverable
+ Self-starter, sense of urgency, and works well under pressure
+ Strong attention to detail
+ Sense of professionalism and ability to develop good relationships
**This is a great opportunity for someone looking to join a vibrant, growing, global business where you will have the opportunity to take advantage of excellent learning, development and career opportunities as well as become part of a highly professional and fantastic team.**
**Do not miss this great job opportunity! Apply now!**
**Career Framework Role**
Requires knowledge and experience in own discipline; still acquiring higher level knowledge and skills. Analyzes possible solutions using standard procedures and principles Builds knowledge of the organization, processes and customers Solves a range of straightforward problems Receives a moderate level of guidance and direction.
**Disclaimer**
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.
**_Concentrix is an equal opportunity employer_**
**_We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws._**
Location:
GHA Accra - No 18, Castle road North Ridge
Language Requirements:
Time Type:
Full time
**If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents (

The role aims to be recognized as a trusted advisor to finance team members and other hotel business partners. This role supports the finance lead to retain and train best-in-class finance professionals and assists in developing their finance team. This role ensures a robust control and compliance environment and supports the hotel / hotels to maximize profit and contributes to implement EMEA Operations Finance innovations and projects.
**What will I be doing?**
The Chief Accountant will support all activities performed by the hotels Assistant / Finance lead, to include but not limited to, understanding financial performance, ensuring timely and accurate financial reporting and month-end closing activities, reviewing monthly financial statements, Uniform System of Accounts and Hilton policies and procedures. Specifically, you will be responsible for performing the following tasks to the highest standards:
+ Ensure a smooth operation of all hotel finance activities in full compliance with the policy, regulatory and contractual framework.
+ Business partner with all hotel finance team members and the Hotel Management team, and supports the Assistant / Finance Lead in developing excellent working relationships across a broad range of internal and external stakeholders, including Commercial, IT, Procurement, Operations, Shared Service Centers (where applicable). In absence of the Assistant Finance Manager/Director, the Chief Accountant will assume responsibilities.
+ Participate in all relevant Finance training and development programs.
**What are we looking for?**
+ Ability to exercise sound judgement and decision-making skills
+ Excellent written and verbal communication and comprehension skills
+ Ability to work well under pressure and effectively handle multiple concurrent demands and appropriately prioritize responsibilities
+ Must possess the ability to analyse large amounts of data / information efficiently and accurately
+ Ability to learn and perform all essential job functions accurately and safely with minimal direct supervision, within initial training period after employee begins work
Additional Preferences:
+ University degree in Accounting or Finance
+ Knowledge of Tower operations to include all aspects
**What will it be like to work for Hilton?**
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands ( . Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
**Job:** _Finance_
**Title:** _Chief Accountant - Hilton Accra Cantonment_
**Location:** _null_
**Requisition ID:** _HOT0BWG9_
**EOE/AA/Disabled/Veterans**

Unilever is currently hiring for Key Account Manager, Emerging Channels
Function: Customer DevelopmentReports to: Modern Trade, Emerging Channels, Transformation & Capability Lead, CD Scope: GhanaLocation: GhanaTerms & Conditions: Full-Time; Permanent
ABOUT UNILEVERWith 3.4 billion people in over 190 countries using our products every day, Unilever is a business that makes a real impact on the world. Work on brands that are loved and improve the lives of our consumers and the communities around us. We are driven by our purpose: to make sustainable living commonplace, and it is our belief that doing business the right way drives superior performance. At the heart of what we do is our people - we believe that when our people work with purpose, we will create a better business and a better world.At Unilever, your career will be a unique journey, grounded in our inclusive, collaborative, and flexible working environment. We don't believe in the 'one size fits all' approach and instead we will equip you with the tools you need to shape your own future.JOB PURPOSETo lead the development and execution of our sales strategy for emerging channels. The role is also responsible for identifying, building, and nurturing relationships with key partners and channels that represent growth opportunities for our brands.
WHAT WILL YOUR MAIN RESPONSIBILITIES BE1. Channel Development & Strategy- Identify, evaluate and prioritize emerging sales channels, especially beauty stores, Pharma, Petrol Marts and Institutions/OOH.- Develop and implement go to market strategies for each channel to drive product placement, brand visibility and turnover growth.- Identify emerging trends and competitive positioning within new channels.- Work closely with marketing team to develop channel-specific promotional strategies and content that align with brand standards and resonate with shoppers.- Lead implementation of category and visibility programs in the channels.2. Customer management- Identify, build and maintain strong relationships with channel partners to enhance collaboration.- Negotiate with channel partners for better terms and conditions to drive growth.- Lead joint business plans development and alignment with customers- Provide customer insights, foresights and channel understanding for input in the development of joint business plans (Joint Business Plan).- Gather and provide competitive information to headquarters- Monitor pricing & ensure application of correct prices at POS
3. Sales growth- Drive achievement of sales targets within emerging channels, ensuring alignment with overall sales growth objectives.- Monitor and analyze sales performance within emerging channels, implementing improvements as necessary to maximize growth- Drive assortment and act on availability of our brands- Track and report on channel and category sales performance metrics, providing regular insights and recommendations to CD leadership.WHAT YOU WILL NEED TO SUCCEEDExperiences & Qualifications- Sales experience or business development, with a focus on emerging channels.- Strong understanding of sales metrics and performance analysis- Proven ability to negotiate, influence, and manage high stake partnersSkills- Shopper Marketing- Category Management- Excellent negotiation and presentation skills- Excellent analytical Skills- Joint Business Planning- Trade Management- Customer Relationship and Management- Commercial Strategy- NRM Levers 3/4/5Leadership- You are energized by delivering fantastic results. You are an example to others - both your results and your resilience. You are constantly on the lookout for better ways to do things, engaging and collaborating with others along the way.- As an individual you are the one responsible for your own wellbeing and delivering high standards of work. You must also focus on the Consumer and what they need. You are humble and have your head up, looking around to interpret evidence and data smartly, spot issues and opportunities to make things better.Critical SOL (Standards of Leadership) Behaviorso PASSION FOR HIGH PERFORMANCE: Takes personal responsibility and accountability for execution and results. Has an owner's mindset, using data and insight to make decisions.o PERSONAL MASTERY: Sets high standards for themselves. Actively builds own wellbeing and resilience.o CONSUMER LOVE: Whatever their role, always looks for better ways to serve consumers. Invests time inside and outside to understand the needs of consumers.o PURPOSE & SERVICE: Has humility, understanding that leadership is service to others, inside and outside Unilever.o AGILITY: Explores the world around them, continually learning and developing their skills.Unilever embraces diversity and encourages applicates from all walks of life! This means giving full and fair consideration to all applicants and continuing development of all employees regardless of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership, and pregnancy and maternity.
Unilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bring ing their 'Whole Self' to work and this includes you! Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.
Job Category: Customer Development
Job Type: Full time
Industry:

An Income Auditor will edit and audit Food and Beverage reports by collecting necessary information from Food and Beverage outlets and recommending improvements as required.
**What will I be doing?**
An Income Auditor you will edit and audit income reports by collecting necessary information from Food and Beverage outlets and recommending improvements as required. Specifically, you will be responsible for performing the following tasks to the highest standards:
+ Edit daily Food and Beverage reports, accurately reconciling all activities
+ Deliver accurate audit reports to the Finance Manager
+ Follow up on any queries or missing checks with the Food and Beverage outlet Supervisors
+ Compare Food and Beverage revenues with computer system reports
+ Work with the Food and Beverage outlet teams on continuous improvement of the transaction processes
+ Carry out spot checks with the Food and Beverage outlets and investigate accordingly
+ Act in accordance with fire, health and safety regulations and follow the correct procedures when required
**What are we looking for?**
An Income Auditor serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
+ Experience in the hotel / leisure / retail sector
+ Possesss strong organisational skills
+ A good understanding of financial operating systems and procedures
+ Strong influencing, inter-personal and communication skills
+ Excellent analytical skills
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
+ Previous Accounts/Finance experience, preferably within a hotel environment
+ Experience with the PeopleSoft system
**What will it be like to work for Hilton?**
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands ( . Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
**Job:** _Food and Beverage_
**Title:** _Income Auditor - Hilton Accra Cantonment_
**Location:** _null_
**Requisition ID:** _HOT0BXEZ_
**EOE/AA/Disabled/Veterans**

At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You'll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.
**A Day in the Life**
Are you a dynamic marketing talent ready to make an impact in the evolving environment? We are seeking an experienced person focused on driving innovative strategies and delivering results.
In this role, you will oversee PAN-MDT marketing initiatives, guide product launches, and collaborate cross-functionally to strengthen brand positioning in a competitive market. If you are passionate about healthcare technology, thrive in a fast-paced environment, and excel at inspiring teams to achieve excellence, we invite you to join us in shaping the future of medical innovation and improving patient outcomes.
**Responsibilities may include the following and other duties may be assigned:**
+ PAN -MDT Business Opportunity Enabler - from mapping to action plans
+ Ensure the timely execution on the yearly marketing plans by the SME DS Marketing Teams
+ Collaboration with the subregional commercial teams, enablers and finance on the AOP / Strat Plan / RF submission
+ Track the marketing budget and own Visio management
+ Establish Upstream & Downstream strategic partnership and secure SME related IBP inputs
+ Be responsible for NPL & SGM targets
+ Orchestrate the collaboration between Portfolio Marketing & commercial teams to ensure the proper monthly portfolio segmentation and updates of SME Bridge Tools (Compass, Launcher, MS Tracker.)
+ Be responsible for the marketing activities addressing the needs of the territory in scope
+ Ensure regular communication between SME DS & OU Commercial Leads
+ Develop and maintain professional relationship with Key Opinion Leaders (KOL) & Customers
+ Drive pan-stakeholders collaborations
**Required Knowledge and Experience:**
+ Bachelor's degree in Marketing, Business, Life Sciences, or related field (Master's a plus)
+ 10+ years of experience in B2B marketing, with at least 5 years in the MedTech, healthcare, or life sciences sector
+ Strong analytical mindset with a data-driven approach to marketing
+ Excellent communication, stakeholder management, and cross-functional collaboration skills
+ Innovative mindset with ability to work in fast paced environments
+ Knowledge of healthcare systems, hospital procurement processes, and regulatory environments is preferred
**Physical Job Requirements**
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. 
**Benefits & Compensation**
**Medtronic offers a competitive Salary and flexible Benefits Package**
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.
**About Medtronic**
We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
Our Mission - to alleviate pain, restore health, and extend life - unites a global team of 95,000+ passionate people.
We are engineers at heart- putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.
Learn more about our business, mission, and our commitment to diversity here ( lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
Our Mission - to alleviate pain, restore health, and extend life - unites a global team of 95,000+ passionate people.
We are engineers at heart- putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.
**We change lives** . Each team member, each day, helps to improve and redefine how the world treats the most pressing health conditions, from heart disease to diabetes. Our industry leadership comes from the passion and ingenuity of our people. That's who we are. Working alongside one another, we use science, medicine, and a profound understanding of the human body to build extraordinary technologies that can transform lives.
**We build extraordinary solutions as one team** . With one Medtronic Mindset defining how we work. Speed and decisiveness run through our DNA. Diverse perspectives inspire our bold answers to any challenge that comes our way. And we deliver results the right way, breakthrough after patient breakthrough.
**This life-changing career is yours to engineer** . By bringing your ambitious ideas, unique perspective and contributions, you will.
+ **Build** a better future, amplifying your impact on the causes that matter to you and the world
+ **Grow** a career reflective of your passion and abilities
+ **Connect** to a dynamic and inclusive culture that welcomes the challenge of life-long learning
These commitments set our team apart from the rest:
**Experiences that put people first** . Respect for people is the hallmark of our humanity. It fuels our team to positively impact even a single life. And it means we put our people first at Medtronic as well, creating a culture of belonging and always pushing to get you the career-building resources you need.
**Life-transforming technologies** . No matter your role, you contribute to technologies that transform lives. What we build empowers patients to live life on their terms.
**Better outcomes for our world** . Here, it's about more than the bottom line. Our Mission to improve human welfare drives us. We advance healthcare, society, and equity with every design, inside and outside our walls.
**Insight-driven care** . Fresh viewpoints. Cutting-edge AI, data, and automation. You're shaping the future of healthcare technology and defining the next generation of breakthroughs in care
It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.
For sales reps and other patient facing field employees, going into a healthcare setting is considered an essential function of the job and we expect our employees to comply with all credentialing requirements at the hospitals or clinics they support.
This employer participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here ( .
For updates on job applications, please go to the candidate login page and sign in to check your application status.
If you need assistance completing your application please email
To request removal of your personal information from our systems please email

**Additional Information**
**Job Number**
**Job Category** Sales & Marketing
**Location** Accra Marriott Hotel, Liberation Road, Airport City, Accra, Ghana, Ghana,VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY**
Contact appropriate individual or department (e.g., Sales, Data Administration, Accounting) as necessary to resolve guest calls, requests, or problems. Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott, including up-selling. Determine and give complimentaries to guests as gifts for their patronage (e.g., rewards points, show tickets, gift certificates). Promote awareness of brand image internally and externally. Process requests for redeeming Marriott Rewards points. Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Enter Marriott Rewards information into appropriate software when taking guest reservations. Answer, record, and process all guest calls, requests, questions, or concerns. Perform general office duties to support Sales & Marketing (e.g., filing, sending emails, typing, faxing).
Assist management in training and motivating employees; serve as a role model. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Monitor the performance of others to ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 2 years of related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

Unilever is currently hiring for a Boiler Technician
Function: Supply Chain
Reports to: Utilities Engineer
Location: Ghana
Terms & Conditions: Full time
ABOUT UNILEVER
With 3.4 billion people in over 190 countries using our products every day, Unilever is a business that makes a real impact on the world. Work on brands that are loved and improve the lives of our consumers and the communities around us. We are driven by our purpose: to make sustainable living commonplace, and it is our belief that doing business the right way drives superior performance. At the heart of what we do is our people - we believe that when our people work with purpose, we will create a better business and a better world.
At Unilever, your career will be a unique journey, grounded in our inclusive, collaborative, and flexible working environment. We don't believe in the 'one size fits all' approach and instead we will equip you with the tools you need to shape your own future.
JOB PURPOSE
Unilever is the place where you can bring your purpose to life with the work that you do - creating a better business and a better world. If you are passionate about creating value for brands and teams and working with teams to grow, then this role is just for you!
WHAT WILL YOUR MAIN RESPONSIBILITIES BE
+ Operate and Maintain steam generation plants and other utilities equipment such as compressed air, refrigeration and water treatment plants.
+ Carryout water quality tests and control deviations.
+ Adhere to site's safety, health, environmental and quality standards.
+ Assess risks for all tasks and ensure they are controlled before, during and after task execution.
+ Provide data and information to support operations and maintenance management.
+ Accept personal responsibility for his own health and safety of others affected by his work.
+ Comply with local regulatory standards
+ Analyse problems and take appropriate action to ensure efficient and safe operation of equipment.
+ Participate in development and performance improvement trainings.
+ Report all incidents and follow up until investigations and corrective actions are completed timely.
WHAT YOU WILL NEED TO SUCCEED
Experiences & Qualifications
+ Minimum of mechanical/electrical engineering technician Part III or equivalent with 5+ years of relevant experience boiler operations and maintenance.Bachelor's degree or HND in Mechanical or Electrical Trade or equivalent with 3+ years of relevant experience boiler operations and maintenance
+ Bachelor's degree or HND in Mechanical or Electrical Trade or equivalent with 3+ years of relevant experience boiler operations and maintenance.
+ Excellent knowledge of Biomass boiler plant operation and maintenance will be an added advantage.
+ Good working knowledge of compressors, Chillers and water treatment system.
+ Great communication & technical skills
+ Ability to work in a team.
+ Experience identifying risks and opportunities.
Skills
+ Good knowledge of boilers and utilities equipment.
+ Good problem-solving skills.
+ Good knowledge in mechanical, electrical and instrumentation trade.
+ Ability to multi- task.
+ Self-motivated
+ Detailed- oriented
+ Computer literate and numerate
Key Interfaces
+ Utilities Engineer
+ All functions within UL
Leadership
+ You are energized by delivering fantastic results. You are an example to others - both your results and your resilience. You are constantly on the lookout for better ways to do things, engaging and collaborating with others along the way.
+ As an individual you are the one responsible for your own wellbeing and delivering high standards of work. You must also focus on the Consumer and what they need. You are humble and have your head up, looking around to interpret evidence and data smartly, spot issues and opportunities to make things better.
Critical SOL (Standards of Leadership) Behaviors
+ PASSION FOR HIGH PERFORMANCE: Takes personal responsibility and accountability for
execution and results. Has an owner's mindset, using data and insight to make decisions.
+ PERSONAL MASTERY: Sets high standards for themselves. Actively builds own wellbeing and resilience.
+ CONSUMER LOVE: Whatever their role, always looks for better ways to serve consumers. Invests time inside and outside to understand the needs of consumers.
+ PURPOSE & SERVICE: Has humility, understanding that leadership is service to others, inside and outside Unilever.
+ AGILITY: Explores the world around them, continually learning and developing their skills.
Unilever embraces diversity and encourages applicants from all walks of life! This means giving full and fair consideration to all applicants and continuing development of all employees regardless of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership, and pregnancy and maternity.
Unilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bring ing their 'Whole Self' to work and this includes you! Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.
#LI-DNP
Job Category: Supply Chain
Job Type: Full time
Industry:

Job Title:
Operations Manager
Job Description
The Operations Manager I is responsible for coaching and supervising a group of Team Leaders. This position is also responsible for ensuring Client Service Level Agreement and financial expectations are achieved.
Due to incredible growth, we're searching for Leaders who are passionate in providing exceptional client & customer service to join our Operations Team at our Contact Centre office based in Accra City Centre!
To be successful in this job, you must be able to commit to full flexibility to work day and night shift hours, Monday to Sunday.
**Essential Functions/Core Responsibilities**
- Analyze and maintain all Client Service Level Agreements; implement improvement plans as needed
- Maximize revenue generation to reach long and short term financial projects (i.e. data collection for billable/non-billable hours, forecasting, budgeting, etc.)
- Selecting, training, developing, and managing performance of direct reports and their associates; including planning and assigning work for staff in accordance with the organization's policies and applicable legal requirements
- Manage and review operational reports (Attendance adherence, PFP, Client scorecard, Metrics management reports)
- Create and maximize relationships with client partners
- Provide leadership and guidance to direct reports to ensure consistent administration of company policies and standards; define and implement any corrective actions needed to meet operational performance
- Conduct regular one-on-ones with direct reports to review individual performance, the performance of their team and offer on-going developmental coaching
- Create a positive work environment through employee engagement; resolve employee relation issues in a professional and timely manner
- Participate in cross functional meetings to review information received from operational support functions - Training, HR, Quality, WFM, TA.- and partner to define action plans that resolve issues and drive continuous improvement
- Implement best practices and over-deliver for clients, drive consistent performance, evaluate staffing needs, with input from BD and Client and make adjustments to meet changing requirements
- Attend business reviews with the client
- Handle a team of team leaders
**Candidate Profile**
- Associate's Degree in related field with more than seven years of experience (with at least two years of Progressive Management Experience) preferred
- Call center experience preferred
- Demonstrated ability to coach and develop action plans, which maximize performance, and provide effective feedback
- Demonstrated ability to analyze and improve work processes; establish a course of action for self and others to accomplish a specific goal
- Work well under pressure and follow through on items to completion while maintaining professional demeanor
- Excellent communication skills, both written and verbal. Ability to effectively present information to internal and external associates
- Demonstrated ability to organize and prioritize projects in a fast-paced and deadline-oriented business environment
- Demonstrated ability to mentor, coach and provide direction to a team of employees
- Willingness to work a flexible schedule
**_Concentrix is an equal opportunity employer_** **_We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws._**
This is a great opportunity for someone looking to join a vibrant, growing, global business where you will have the opportunity to take advantage of excellent learning, development and career opportunities as well as become part of a highly professional and fantastic team.
Do not miss this great job opportunity! Apply now!
**Career Framework Role**
Manages professional employees and/or supervisors or supervises large, complex technical or business support or production operations team(s). Is accountable for the performance and results of a team within own discipline or function. Receives assignments in the form of objectives and determines how to use resources to meet schedules and goals. Adapts departmental plans and priorities to resolve operational challenges. Decisions are guided by policies, procedures and business plan; receives guidance from senior manager and/or director. Provides technical guidance to employees, colleagues and/or customers. Has accountability for results in terms of costs, strategies and employees.
**Disclaimer**
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.
Location:
GHA Accra - No 18, Castle road North Ridge
Language Requirements:
Time Type:
Full time
**If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents (

An Assistant Chief Engineer is responsible for all maintenance issues within the hotel to deliver an excellent Guest and Member experience while performing daily checks, repairing equipment, and coordinating renovation projects.
**What will I be doing?**
As an Assistant Chief Engineer, you will be responsible for all maintenance issues within the hotel, daily, maintenance checks, and repairing mechanical equipment to deliver an excellent Guest and Member experience. An Assistant Chief Engineer will also be required to coordinate renovation projects and develop emergency programs. Specifically, you will be responsible for performing the following tasks to the highest standards:
+ Responsible for maintenance issues within the hotel
+ Perform daily checks around the hotel
+ Conduct lift emergency release procedures as required
+ Diagnose, maintain, and repair mechanical equipment within the hotel
+ Ensure good relationships are built with internal and external customers
+ Maintenance of all hotel fixtures and fittings to ensure they are in safe condition and take action when any unsafe situations arise
+ Develop, implement, and direct all emergency programs
+ Develop, implement and manage energy conservation programs for the property to minimize expenses
+ Coordinate renovation bidding, define the cost and scope of the project, and oversee the general contractor and subcontractors to ensure quality work is performed cost effectively
+ Perform special projects and other responsibilities as assigned
+ Responsible for the health and safety of the hotel
+ Ensure monthly safety inspections take place and employees are trained accordingly
**What are we looking for?**
An Assistant Chief Engineer serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
+ Advanced knowledge of building management/engineering
+ Positive attitude
+ Good communication skills
+ Committed to delivering a high level of customer service
+ Excellent grooming standards
+ Flexibility to respond to a range of different work situations
+ Ability to work under pressure
+ Ability to work on their own
+ Previous experience in a management role
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
+ First Aid
+ Vocational training in engineering or similar field
**What will it be like to work for Hilton?**
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands ( . Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
**Job:** _Engineering, Maintenance and Facilities_
**Title:** _Assistant Chief Engineer I Hilton Accra Cantonment_
**Location:** _null_
**Requisition ID:** _HOT0BWWU_
**EOE/AA/Disabled/Veterans**