6 Sales jobs in Accra

Sales Executive

Accra, Greater Accra Marriott

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Job Description

**Additional Information**
**Job Number**
**Job Category** Sales & Marketing
**Location** Accra Marriott Hotel, Liberation Road, Airport City, Accra, Ghana, Ghana,VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY**
Contact appropriate individual or department (e.g., Sales, Data Administration, Accounting) as necessary to resolve guest calls, requests, or problems. Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott, including up-selling. Determine and give complimentaries to guests as gifts for their patronage (e.g., rewards points, show tickets, gift certificates). Promote awareness of brand image internally and externally. Process requests for redeeming Marriott Rewards points. Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Enter Marriott Rewards information into appropriate software when taking guest reservations. Answer, record, and process all guest calls, requests, questions, or concerns. Perform general office duties to support Sales & Marketing (e.g., filing, sending emails, typing, faxing).
Assist management in training and motivating employees; serve as a role model. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Monitor the performance of others to ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 2 years of related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
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Sales Manager - Hilton Accra Cantonment

Accra, Greater Accra Hilton

Posted 8 days ago

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Job Description

A Sales Manager analyses local market trends and competitor activity to recommend strategies that keep the hotel a leader in the marketplace through the development of future and repeat business.
**What will I be doing?**
As Sales Manager, you will analyse local market trends and competitor activity to recommend strategies that keep the hotel a leader in the marketplace through the development of future and repeat business. Specifically, you will be responsible for performing the following tasks to the highest standards:
+ Analysis local market trends and competitor activity to identify business leads
+ Develop customer accounts and travel within the local area to drive business into the specific hotel/cluster and to increase market/customer share in all revenue streams
+ Negotiate room rates/packages with corporate clients
+ Develop and implement creative local marketing channels, including social media channels
+ Prepare company contracts for the hotel in accordance with current business and pricing conditions
+ Work within current business strategies and recognising potential opportunities
+ Cooperate with other departments in the hotel to create an exceptional Guest experience and build strong, comprehensive sales programs
+ Attend Sales events, as required
+ Produce accurate and timely reports that meet the needs of the Sales Director and senior management to include the reporting of appointments, calls made and business leads
+ Answer customer queries in a prompt and professional manner
+ Manage staff performance in compliance with company policies and procedures
+ Recruit, manage, train and develop the Sales team
**What are we looking for?**
A Sales Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
+ Positive attitude and good communication skills
+ Commitment to delivering a high level of customer service
+ Excellent grooming standards
+ Flexibility to respond to a range of different work situations
+ Ability to work under pressure and under own initiative
+ Experience in a sales role with a proven track record to close a sale
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
+ Knowledge of local market
+ Knowledge of hospitality
+ Passion for sales and for achieving targets and objectives
+ Degree-level qualification in a relevant field
**What will it be like to work for Hilton?**
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands ( . Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
**Job:** _Sales_
**Title:** _Sales Manager - Hilton Accra Cantonment_
**Location:** _null_
**Requisition ID:** _HOT0BWN5_
**EOE/AA/Disabled/Veterans**
This advertiser has chosen not to accept applicants from your region.

Group, Conference, and Events Sales Manager - Hilton Accra Cantonment

Accra, Greater Accra Hilton

Posted 8 days ago

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Job Description

A Group, Conference, and Events (GCE) Sales Manager manages the Groups, Conference and Events Sales office and the on-property Reservations Team to actively convert customer enquiries into confirmed sales.
**What will I be doing?**
As Group, Conference, and Events (GCE) Sales Manager, you will manage the Groups, Conference and Events Sales office and the on-property Reservations Team to actively convert customer enquiries into confirmed sales. The Group, Conference, and Events (GCE) Sales Manager will interact frequently with customers and Guests to learn about their needs and develop relationships from which to earn repeat and expanded business. Specifically, you will be responsible for performing the following tasks to the highest standards:
+ Maximise all Group, Conference, and Event revenue opportunities
+ Review business plans, identify gaps and ensure proactive efforts to fill capacity and meet set targets
+ Contribute to the selling strategy of the hotel, and manage the departments' adherence to achieving that strategy
+ Understand the competitive market place and implement approaches to ensure the hotel stays ahead in the local market
+ Conduct weekly spot checks of five bookings carried out with a minimum of 90% achieved in any departmental and system audits for any Team Member
+ Ensure the Group, Conference, and Events (GCE) Sales Team Members are developed effectively and generate a culture of high quality standards for relationship building, customer service, selling techniques, and billing and processing contracts
+ Manage and develop the Group, Conference, and Events (GCE) Sales Team to ensure career progression and effective succession planning within the hotel and company
+ Organise hotel promotional activities
**What are we looking for?**
A Group, Conference and Events Sales Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
+ Demonstrated previous managerial or supervisory experience in a Reservations and/or Conference and Events Sales function in the hotel/leisure sector
+ Strong leadership skills to effectively manage and motivate the team to achieve high levels of performance and exceed targets
+ Strong analytical skills to understand key business indicators and competitive trends and develop approaches to these challenges
+ Excellent selling capability and an ability and desire to coach selling techniques to their team
+ Excellent organisational and planning skills
+ Accountable and resilient
+ Ability to work under pressure
+ Flexibility to respond to a range of different work situations
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
+ Knowledge of the hotel property management systems
+ Previous experience in the same or similar role
**What will it be like to work for Hilton?**
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands ( . Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
**Job:** _Sales_
**Title:** _Group, Conference, and Events Sales Manager - Hilton Accra Cantonment_
**Location:** _null_
**Requisition ID:** _HOT0BWND_
**EOE/AA/Disabled/Veterans**
This advertiser has chosen not to accept applicants from your region.

Groups, Conference and Events Sales Coordinator - Hilton Accra Cantonment

Accra, Greater Accra Hilton

Posted 8 days ago

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Job Description

A Groups, Conference and Events Sales Coordinator is responsible for receiving groups and events in the hotel, serving as an intermediary between the customer and the commercial and operational areas. It is the customer contact at the time this arrives at the hotel with your event, working with the hotel to achieve the set goals.
**What will I be doing?**
As a Groups, Conference and Events Sales Coordinator, you will work following the events that occur in the Hotel from initial contact with the head of the event to prepare contracts for groups and events, until the end of the event and therefore must perform the following tasks with the higher standards:
+ Receive groups and events and keep up to date the hotel even output
+ Draw up contracts for groups and events
+ Insert Rooming List in the system, update payment instructions and enter important information relevant to the group
+ Negotiate budgets with customers
+ Develop events Work Orders in the system with all relevant information
+ Conduct instructional groups with all relevant information to the group (number of able, category, price, form of payment, contact the company, special notes, etc.)
+ Perform monthly report groups and update closing information groups
+ Interact permanently with the Account Managers, Sales Coordinators, Reservations, Front Desk, Department Parties, Hilton Meetings and kitchen
+ Act directly with the guest or client during the stay of groups and events
+ Participate in special activities such as secretaries of cocktails, welcome tour groups, etc.
+ Ensure that all client requests are answered efficiently and with agility
**What are we looking for?**
A Groups, Conference and Events Sales Coordinator serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
+ Graduate or MBA in Management, Hospitality and Marketing
+ Previous sales groups and events, preferably in Hospitality
+ Ability to analyse and manage multiple tasks
+ Ability to solve problems quickly and efficiently
+ Sense of organization and planning
+ Good computer skills including Excel, PowerPoint and Word
+ Proactive approach to meet deadlines and objectives
**What will it be like to work for Hilton?**
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands ( . Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
**Job:** _Sales_
**Title:** _Groups, Conference and Events Sales Coordinator - Hilton Accra Cantonment_
**Location:** _null_
**Requisition ID:** _HOT0BWNH_
**EOE/AA/Disabled/Veterans**
This advertiser has chosen not to accept applicants from your region.

Sales Coordinator - Hilton Accra Cantonment

Accra, Greater Accra Hilton

Posted 8 days ago

Job Viewed

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Job Description

A Sales Coordinator will fully support, from administrative, customer service, and sale lead development perspectives, the Sales team to develop future and repeat business.
**What will I be doing?**
As Sales Coordinator, you will fully support, from administrative, customer service, and sale lead development perspectives, the Sales team to develop future and repeat business. Specifically, you will be responsible for performing the following tasks to the highest standards:
+ Identify new contacts, develop sales leads, and respond to sales opportunities in order to maximise revenue
+ Understand fully the hotel amenities, packages and promotions
+ Generate and develop sales leads and contact potential clients to build business relationships
+ Produce quotations and written confirmation to all clients
+ Produce accurate and timely reports that meet the needs of the Sales Director and senior management to include the reporting of appointments, calls made and business leads
+ Monitor customer satisfaction regularly and resolve any outstanding issues to ensure future business
+ Arrange and carry out Hotel show rounds
**What are we looking for?**
A Sales Coordinator serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
+ Excellent communication skills
+ High level of IT skills, including Excel, PowerPoint, and Word
+ Proactive approach to meeting deadlines and targets
+ Excellent organisational and administration skills
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
+ Previous experience in a sales role
+ Relevant degree, in a sales or business discipline, from an academic institution
**What will it be like to work for Hilton?**
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands ( . Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
**Job:** _Sales_
**Title:** _Sales Coordinator - Hilton Accra Cantonment_
**Location:** _null_
**Requisition ID:** _HOT0BWNB_
**EOE/AA/Disabled/Veterans**
This advertiser has chosen not to accept applicants from your region.

Director of Sales - Hilton Accra Cantonment

Accra, Greater Accra Hilton

Posted 8 days ago

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Job Description

A Director of Sales manages the hotel sales and marketing plans by recommending growth efforts, monitoring progress, and ensuring that the hotel is competitively positioned within the local marketplace.
**What will I be doing?**
As Director of Sales, you are responsible for working closely with the Senior Management Team to drive business needs and expand existing business through promotional efforts and sales channels. A Director of Sales will work to develop the sales group and groom a high-performing sales team. Specifically, you will be responsible for performing the following tasks to the highest standards:
+ Manage hotel sales and marketing plans to ensure they accurately interpret and support the objectives of the business and use these plans to focus the sales efforts for all market segments
+ Work closely with the Senior Management Team to identify and drive focused activities on elements of the business that require additional support
+ Prepare company contracts for the hotel in accordance with current business and pricing conditions
+ Monitor offers, options and discounts for repeat bookings for groups, congresses and seminars in close cooperation with the Group Coordinator
+ Develop the group team through leadership and by example to include sales development; participate in the hiring of team members, and their future success
+ Direct and manage the forecasting process in conjunction with the Revenue Department to insure accurate, timely and complete information. Compile and/or direct the preparation of reports pertaining to the operation of the Sales Department to include, but not limited to the annual and monthly Forecast, Lead Management System, and Booking Reports
+ Actively participate and complete the preparation of the annual Sales and Market Plan, quarterly updates, and the complexed hotels' annual Budgets. Execute initiatives as outlined; swiftly implement strategies/tactics to offset changes in markets, economy or driven by the competitive set. Organize and/or attend scheduled group and related meetings
+ Contribute to the development of company sales and marketing initiatives by recommending, implementing and monitoring appropriate local activity
+ Organise comprehensive information describing the range of products and services offered by the hotel and deliver this information through relevant sales resources and sales channels to existing and potential Guests
+ Produce accurate and timely reports that meet the needs of the hotel and the management company
+ Prepare and present, on a monthly basis, the contribution, focus and activity of the proactive sales team to the hotel owners and senior management team
+ Cooperate with other departments in the hotel, particularly Reservations and the Banqueting Department, to create an exceptional Guest experience and build strong, comprehensive sales programs
+ Contribute to relevant management meetings to develop and implement sales and marketing initiatives
**What are we looking for?**
A Director of Sales serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
+ Positive attitude and good communication skills
+ Commitment to delivering a high level of customer service
+ Strong leadership skills, whereas it is evident that you can effectively manage and motivate a team to perform beyond expectations
+ Strong analytical skills so to understand key business indicators and competitive trends and develop approaches to these challenges
+ Excellent selling capabilities and the ability and desire to coach selling techniques to Team Members
+ Excellent organisational and planning skills
+ Excellent grooming standards
+ Flexibility to respond to a range of different work situations
+ Ability to work well under time pressure and/or demanding travel schedules
+ Demonstrated previous experience in a Sales role with the proven ability to close a sale
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
+ Knowledge of the local market
+ Knowledge of hospitality industry
+ A passion for sales and target-based performance
+ Relevant degree, in sales, business development or other relevant business field, from an academic institution
**What will it be like to work for Hilton?**
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands ( . Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
**Job:** _Sales_
**Title:** _Director of Sales - Hilton Accra Cantonment_
**Location:** _null_
**Requisition ID:** _HOT0BWN2_
**EOE/AA/Disabled/Veterans**
This advertiser has chosen not to accept applicants from your region.
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