1 Quality Assurance jobs in Ghana

ASSISTANT QUALITY MANAGER-MICROBIOLOGY
CATEGORY: QUALITY CONTROL br>LOCATION: NORTH INDUSTRIAL AREA
Our client, a leading pharmaceutical manufacturing business, is looking for a highly organised individual to support in the coordination of day-to-day operations of the business as ASSISTANT QUALITY MANAGER-MICROBIOLOGY.

ROLE PROFILE
The ideal candidate will oversee microbiological testing and quality assurance processes within the laboratory or manufacturing environment and maintain the integrity of microbiological testing procedures. He or she will perform the following duties as well:

DUTIES/RESPONSIBILITIES:
MANAGEMENT & LEADERSHIP
• Manage Quality Control laboratories; Microbiology, Stability Studies, and Environmental Monitoring. < r>• versee a team of QC officers, including microbiologists and laboratory technicians in the QC microbiology laboratory, ensuring proper laboratory operations, quality control, and microbial contamination testing. < r>• C ordinate and manage relationships with other manufacturing departments such as production and warehouse, ensuring timely delivery of quality products in line with Quality Control standards and company goals/timelines. < r>• E sure team compliance with all policies, departmental DOs and DON’Ts, procedures, and site/company regulations, enforcing GLP and US FDA 21CFR Part 11 adherence in all work areas.
• E hibit accountability and responsibility for areas or processes to affect change, lead efforts, and complete projects. < r>• P ovide leadership for employee relations through effective communication, coaching, training, and development, while eliminating roadblocks to enable team progress. < r>• P an and schedule bench work to optimize efficiency, productivity, and quality compliance. < r>• E sure timely generation and issuance of test results and certificates of analysis (CoAs) to satisfy customer and dependent department needs. < r>• E aluate laboratory records and ensure they are signed by the responsible person before submission to the quality manager. < r>• P ovide exceptional internal and external customer service while challenging established procedures and systems with proven scientific innovations and literature references. < r>• V rify, review, and adjust controlled documents as necessary for the area of responsibility. < r>• R spond to customer and dependent department requirements, identifying and recording scope changes that may impact the department or company. < r>• L ad and chair teleconferences with clients/dependent departments to discuss relevant project results or additional requirements. < r>• A tively participate in and, when authorized, lead departmental and operations meetings related to quality control and assurance. < r>• E sure job-specific responsibilities are assigned and carried out in accordance with the company's core competency framework. < r>• E sure the availability of appropriate laboratory resources, including consumables and equipment, properly utilized and always available to support daily operations. < r>• P ovide technical recommendations for evaluating process data, troubleshooting, root cause analysis, and strategic recommendations for process improvements. < r>• A prove and monitor any contract testing laboratory for compliance and test results. < r>Planning, procedure, development & quality assurance
• D velop and implement departmental operating policies and procedures, ensuring ongoing development/modification of the quality control program and operational consistency in compliance with regulatory agencies. < r>• A ign departmental goals with short- and long-term plans for accomplishment of company objectives. < r>• E sure compliance with regulatory agencies and appropriate licensing for service areas and personnel. < r>• M intain awareness of changing regulatory requirements and ensure laboratory policies and procedure manuals are up to date, well-organized, and accessible. < r>• D velop and implement systems for evaluating, revising, and communicating policies and procedures. < r>• E tablish and monitor a comprehensive and effective quality control, preventive maintenance, safety program, data and materials management, and quality of service. < r>• E sure appropriate analytical method development and process validations/qualifications are completed, with non-compendial methods validated and documented. < r>• E sure all testing is conducted according to established procedures. < r>• P omote an engagement and compliance culture within the department. < r>• R view and approve specifications, sampling instructions, test methods, and other QC procedures before final approval from the quality manager. < r>• A sist in developing training programs and matrices to improve the technical capabilities and quality practices of staff. < r>• E sure operational activities are controlled by approved SOPs or appropriate documentation for output consistency and laboratory quality assurance. < r>• D monstrate an excellent understanding of internal procedures, industry regulatory standards, and technical expertise in microbiology. < r>• S ay informed of advancements in technology and contribute to implementing best practices. < r>• E sure operational compliance with FDA and international regulatory agencies (i.e., FDA, EU, ISO, USP, NRC, etc.). < r>• A prove specifications, sampling instructions, test methods, procedures, and other QC procedures. < r>• E sure testing equipment, materials, and procedures are calibrated, qualified, and validated with appropriate documentation on file. < r>• E sure only validated or verified methods are used in the microbiology laboratory. < r>• V rify all test results and ensure retesting is approved before reporting and transferring to CoA for filing. < r>Staff performance appraisals & continuous quality improvement
• A tively promote an engagement and compliance culture within the department. < r>• S t clear vision, ensuring goals and objectives align with site strategies and manage team member performance. < r>• M asure and communicate progress against individual, team, and site goals/KPIs and engage officers on their performance appraisals. < r>• R cognize and reward performance. < r>• B ild and maintain a laboratory quality assurance system to ensure confidence in microbial analytical results. < r>• E ucate and provide feedback to the team regarding the business and financial impact of decisions/actions. < r>• H ld team meetings to discuss performance, provide updates, and track progress. < r>• L ad team in continuous improvement activities in the microbiology laboratory. < r>Communication, information systems &decision support
• E sure accountability, transparency, and effective communication cross-functionally and within the team. < r>• A sist in maintaining, developing, and utilizing laboratory information systems (LIS) to optimize work quality and efficiency. < r>• U ilize computer-based methods to organize, analyse, and present data supporting decisions and objectives. < r>• E sure accountability, transparency, and effective communication cross-functionally and within the team. < r>• C mmunicate within the department to ensure timely and accurate forwarding of relevant information and provide regular updates to the line manager. < r>• W ite accurate and concise reports on duties and project status. < r>• S pply exceptional internal and external customer service and track progress against individual, team, and site goals/KPIs. < r>• E sure laboratory records are evaluated and signed by authorized personnel before being sent to the QA department. < r>Time utilization
• P ioritize and coordinate responsibilities to ensure smooth laboratory operations, adjusting to fluctuating needs. < r>• C ordinate work to achieve efficiency and quality patient care. < r>• E sure on-time completion of investigations and corrective action items assigned to the area. < r>• A just priorities as needed to meet project timelines. < r>• C mplete all scientific project work to the required standard, within budget, and on schedule. < r>Report & documentation
• P epare reports and oversee departmental documentation according to GLP, GMP, and SOP. < r>• R view and revise written documentation regularly to ensure compliance with laboratory standards and regulations. < r>• P epare statistical data for departmental operations to submit to the quality manager. < r>• A sist in preparing the department’s annual report in line with established guidelines.
• A prove and monitor contract testing laboratories for compliance and test results. < r>• E sure recorded data is accurate, legible, and properly documented. < r>Cost containment
• P rticipate in cost control activities and maintain awareness of cost impacts from decisions and actions. < r>• E aluate practices and identify areas for cost savings, rescheduling staff to minimize overtime. < r>• H lp determine the most cost-effective materials and instrumentation for laboratory operations with the quality manager. < r>• P ovide the quality manager with information necessary for the annual budget. < r>• E sure scientific project work meets the required standards, within budget and timelines. < r>• C ntribute to lab organization, improving efficiencies, and reducing costs. < r>• I entify opportunities to reduce risk, poor-quality costs, and improve service. < r>Learning and development
• E sure all necessary training is received and documented before undertaking duties. < r>• D rectly supervise first-line supervisors and oversee staff supervision. < r>• E aluate and document staff performance, provide counselling as necessary, and participate in hiring recommendations. < r>• C mmunicate responsibilities and performance standards to employees, offering coaching for improvement. < r>• D scipline staff, when necessary, in accordance with company policies. < r>• S pport staff development through training and mentoring, addressing skill gaps and improving technical capabilities. < r>• E sure all training is recorded and up to date. < r>• A sign responsibilities, monitor staffing, and approve overtime as needed. < r>• C mmunicate assignment objectives clearly to staff, ensuring feedback and understanding. < r>• S licit feedback from employees to ensure the assignment is understood. < r>Health, safety & cleanliness
• U derstand and follow the company’s Health & Safety Policy, reporting any accidents or unsafe conditions.
Reviews and investigations
• I vestigate OOS, OOT, OOP, and OOE results and inform the appropriate staff according to procedures. < r>• L ad or support all laboratory investigations. < r>• S pport deviation investigations and CAPA implementation for manufacturing issues. < r>• R view and approve area quality and safety exceptions and investigation reports. < r>• E sure on-time completion of investigations and corrective actions. < r>• C mmunicate and investigate deviations from GMP procedures promptly. < r>• E sure reviews of controlled documents are done on schedule, initiating change controls when necessary. < r>
EDUCATION/EXPERIENCE
• A minimum of a Degree in General Microbiology/Pharmaceutical Microbiology or equivalent experience. < r>• A minimum of 2-5 years of relevant working experience in a laboratory role. < r>• P oficiency in office management software (Google Workspace, Office 365). < r>
REQUIREMENTS
• E cellent interpersonal and communication skills. < r>• K owledge of multiple laboratory techniques and ability to troubleshoot. < r>• M st have experience in a GMP/GLP environment. < r>• M st be able to multitask and prioritize tasks in a fast-paced environment. < r>• E cellent organizational skills with the ability to organise and plan work both independently and for a team. < r>• M st pay attention to details and be proactive and Innovative with good initiative drive and be result-oriented. < r>• M st be strict, firm, and fair in dealing with people. < r>• M st be honest with a high sense of integrity. < r>• M st be diligent with a high sense of urgency and responsibility. < r>• M st be a good team player and have problem-solving skill. < r>• S rong high capability of critical analysis.