What Job Coordinator Jobs are in Ghana?
Showing 5 Job Coordinator jobs in Ghana
Job Description
**Additional Information**
**Job Number**
**Job Category** Rooms & Guest Services Operations
**Location** Liberation Road, Airport City, Accra, Ghana, Ghana,
VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Management
**JOB SUMMARY**
Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest and employee satisfaction and maximizes the financial performance of the department.
**CANDIDATE PROFILE**
**Education and Experience**
- High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.
OR
- 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.
**CORE WORK ACTIVITIES**
**Supporting Management of Front Desk Team**
- Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
- Encourages and builds mutual trust, respect, and cooperation among team members.
- Supervises and manages employees. Managing all day-to-day operations. Understanding employee positions well enough to perform duties in employees' absence.
- Ensures employee recognition is taking place on all shifts.
- Establishes and maintains open, collaborative relationships with employees.
**Monitoring and Supporting Progress Toward Guest Services and Front Desk Goals**
- Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.
- Develops specific goals and plans to prioritize, organize, and accomplish your work.
- Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
- Strives to improve service performance.
- Collaborates with the Front Office Manager on ways to continually improve departmental service.
- Communicates a clear and consistent message regarding the Front Office goals to produce desired results.
- Participates in the development and implementation of corrective action plans based on review of comment cards and guest satisfaction results.
- Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.
**Ensuring Exceptional Customer Service**
- Provides services that are above and beyond for customer satisfaction and retention.
- Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.
- Serves as a role model to demonstrate appropriate behaviors.
- Sets a positive example for guest relations.
- Displays outstanding hospitality skills.
- Empowers employees to provide excellent customer service.
- Interacts with customers on a regular basis to obtain feedback on quality of product, service levels and overall satisfaction.
- Provides feedback to employees based on observation of service behaviors.
- Handles guest problems and complaints effectively.
- Interacts with guests to obtain feedback on product quality and service levels.
**Managing Projects and Policies**
- Implements the customer recognition/service program, communicating and ensuring the process.
- Ensures compliance with all Front Office policies, standards and procedures.
- Monitors adherence to all credit policies and procedures to reduce bad debts and rebates.
**Additional Responsibilities**
- Provides information to supervisors and co-workers by telephone, in written form, e-mail, or in person.
- Analyzes information and evaluating results to choose the best solution and solve problems.
- Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.
- Functions in place of the Front Office Manager in his/her absence.
- Communicates critical information from pre- and post-convention meetings to the Front Office staff.
- Participates in department meetings.
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
**Job Number**
**Job Category** Rooms & Guest Services Operations
**Location** Liberation Road, Airport City, Accra, Ghana, Ghana,
VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Management
**JOB SUMMARY**
Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest and employee satisfaction and maximizes the financial performance of the department.
**CANDIDATE PROFILE**
**Education and Experience**
- High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.
OR
- 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.
**CORE WORK ACTIVITIES**
**Supporting Management of Front Desk Team**
- Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
- Encourages and builds mutual trust, respect, and cooperation among team members.
- Supervises and manages employees. Managing all day-to-day operations. Understanding employee positions well enough to perform duties in employees' absence.
- Ensures employee recognition is taking place on all shifts.
- Establishes and maintains open, collaborative relationships with employees.
**Monitoring and Supporting Progress Toward Guest Services and Front Desk Goals**
- Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.
- Develops specific goals and plans to prioritize, organize, and accomplish your work.
- Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
- Strives to improve service performance.
- Collaborates with the Front Office Manager on ways to continually improve departmental service.
- Communicates a clear and consistent message regarding the Front Office goals to produce desired results.
- Participates in the development and implementation of corrective action plans based on review of comment cards and guest satisfaction results.
- Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.
**Ensuring Exceptional Customer Service**
- Provides services that are above and beyond for customer satisfaction and retention.
- Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.
- Serves as a role model to demonstrate appropriate behaviors.
- Sets a positive example for guest relations.
- Displays outstanding hospitality skills.
- Empowers employees to provide excellent customer service.
- Interacts with customers on a regular basis to obtain feedback on quality of product, service levels and overall satisfaction.
- Provides feedback to employees based on observation of service behaviors.
- Handles guest problems and complaints effectively.
- Interacts with guests to obtain feedback on product quality and service levels.
**Managing Projects and Policies**
- Implements the customer recognition/service program, communicating and ensuring the process.
- Ensures compliance with all Front Office policies, standards and procedures.
- Monitors adherence to all credit policies and procedures to reduce bad debts and rebates.
**Additional Responsibilities**
- Provides information to supervisors and co-workers by telephone, in written form, e-mail, or in person.
- Analyzes information and evaluating results to choose the best solution and solve problems.
- Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.
- Functions in place of the Front Office Manager in his/her absence.
- Communicates critical information from pre- and post-convention meetings to the Front Office staff.
- Participates in department meetings.
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
Is this job a match or a miss?
Apply Now
0
Job Description
**Additional Information**
**Job Number**
**Job Category** Food and Beverage & Culinary
**Location** Liberation Road, Airport City, Accra, Ghana, Ghana,
VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Management
**JOB SUMMARY**
Responsible for bar/lounge daily shift operations and supervision of staff. Position assists with promoting the lounge, menu planning, maintains standards, assists servers on the floor during peak periods and manages property liquor inventories and controls. Strives to ensure guest and employee satisfaction while maintaining the operating budget. Accountable for enforcing all legal obligations professionally and consistently. Determines training needed to accomplish goals, then implements plan. Strengthens the food and beverage/culinary team by assisting in other outlets when needed.
**CANDIDATE PROFILE**
**Education and Experience**
- High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.
OR
- 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.
**CORE WORK ACTIVITIES**
**Managing Bar/Lounge Operations**
- Implements agreed upon beverage policy and procedures throughout the property.
- Manages in compliance with all local, state and Federal beverage and liquor laws.
- Understands beverage control including days on hand, perpetual inventory, bar pars, portion control, costs controls, beverage potentials, mix of sales analysis for beverage, issue & returns, food standards, and period end inventory.
- Monitors adherence to all liquor control policies and procedures.
- Attends pre- and post-convention meetings as needed to understand group needs
- Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management of department.
- Participates in the management of department's controllable expenses to achieve or exceed budgeted goals.
- Manages to achieve or exceed budgeted goals.
- Ensures compliance with all Bar/Lounge policies, standards and procedures.
- Maintains food handling and sanitation standards.
- Manages inventories according to budget and business levels.
- Assists with developing menus and promotions as necessary.
**Leading Bar/Lounge Team**
- Trains staff on liquor control policies and procedures.
- Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.
- Ensures employees understand expectations and parameters.
- Communicates critical information to the Bar/Lounge staff regarding each event.
**Ensuring Exceptional Customer Service**
- Provides excellent customer service.
- Interacts with guests to obtain feedback on product quality and service levels.
- Responds effectively to guest problems and complaints.
- Empowers employees to provide excellent customer service.
- Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.
- Provides feedback to individuals in an effort to improve service performance.
- Reviews comment cards and guest satisfaction results with employees.
**Managing Human Resource Activities**
- Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.
- Participates in the development and implementation of corrective action plans.
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
**Job Number**
**Job Category** Food and Beverage & Culinary
**Location** Liberation Road, Airport City, Accra, Ghana, Ghana,
VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Management
**JOB SUMMARY**
Responsible for bar/lounge daily shift operations and supervision of staff. Position assists with promoting the lounge, menu planning, maintains standards, assists servers on the floor during peak periods and manages property liquor inventories and controls. Strives to ensure guest and employee satisfaction while maintaining the operating budget. Accountable for enforcing all legal obligations professionally and consistently. Determines training needed to accomplish goals, then implements plan. Strengthens the food and beverage/culinary team by assisting in other outlets when needed.
**CANDIDATE PROFILE**
**Education and Experience**
- High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.
OR
- 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.
**CORE WORK ACTIVITIES**
**Managing Bar/Lounge Operations**
- Implements agreed upon beverage policy and procedures throughout the property.
- Manages in compliance with all local, state and Federal beverage and liquor laws.
- Understands beverage control including days on hand, perpetual inventory, bar pars, portion control, costs controls, beverage potentials, mix of sales analysis for beverage, issue & returns, food standards, and period end inventory.
- Monitors adherence to all liquor control policies and procedures.
- Attends pre- and post-convention meetings as needed to understand group needs
- Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management of department.
- Participates in the management of department's controllable expenses to achieve or exceed budgeted goals.
- Manages to achieve or exceed budgeted goals.
- Ensures compliance with all Bar/Lounge policies, standards and procedures.
- Maintains food handling and sanitation standards.
- Manages inventories according to budget and business levels.
- Assists with developing menus and promotions as necessary.
**Leading Bar/Lounge Team**
- Trains staff on liquor control policies and procedures.
- Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.
- Ensures employees understand expectations and parameters.
- Communicates critical information to the Bar/Lounge staff regarding each event.
**Ensuring Exceptional Customer Service**
- Provides excellent customer service.
- Interacts with guests to obtain feedback on product quality and service levels.
- Responds effectively to guest problems and complaints.
- Empowers employees to provide excellent customer service.
- Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.
- Provides feedback to individuals in an effort to improve service performance.
- Reviews comment cards and guest satisfaction results with employees.
**Managing Human Resource Activities**
- Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.
- Participates in the development and implementation of corrective action plans.
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
Is this job a match or a miss?
Apply Now
1
Job Description
**Roles and Responsibilities**
The Engagement Manager is expected to contribute to the firm's growth and development in a variety of ways, including:
+ **Delivery Excellence** : Understand client requirements, project scope and deliverables; Lead project delivery and client meetings under overall guidance of Senior management; follow Assess-Design-Develop-Deliver-Monitor process in various work modules of the project; project team management and coordination with internal and external stakeholders etc. Also, would manage vendor, Design & Delivery and Data Processing, maintain field schedules, monitoring and communicating deadlines to team; checking programmed questionnaires; monitoring and maintaining progress of fieldwork; specifying deliverable requirements; final review of member deliverables. Contribute to team process improvements.
+ **Operational excellence** : Ensuring project profitability, timely delivery of projects, invoicing and collection, quality & risk management, positive feedbacks from the client, etc.
+ **Business Development:** Identification and development of work opportunities, client requirement analysis, development of EoI/proposals, client presentations, etc.
+ **Practice Development:** Support and lead learning and development initiatives for the team/project/organization.
+ **Thought Leadership:** Manage research, analysis and delivery of thought leadership reports (global and domestic) with guidance from senior team professionals.
As lead, the primary role would be to manage & lead project work streams/modules and client interactions with support from Sr. consultants/ Consultants in team. Additionally, you would be coaching team on technical and management areas.
**Language competency**
+ English: minimum C1 level ((Fluent/Mother tongue))
+ **French: minimum C1 level (Fluent/Mother tongue)**
+ Portuguese: B2 level or more would be an advantage
**Post-Graduation:**
+ Master's in Public Health / Health Administration / Social Sciences / Business Administration/ Economics/ Public Policy / international development,
+ Graduation: Any (MBBS/BHMS is desirable)
+ Should have relevant experience of 12+ years with a minimum of 5 years in mid-level management roles
+ Prior consulting / advisory experience in public health sector in Africa is a highly desirable
+ Prior experience of managing large scale projects for government clients and donor agencies
+ Excellent project management skills with effective communication and team-management skills
+ Strong attention to details, critical and problem-solving skills
+ Report writing and PowerPoint development skills
+ Excellent understanding of the global health sector
+ Willingness to travel and adaptability to change
+ Stay informed about research and global trends in our program areas to inform our strategy accordingly.
+ Network with other institutions running similar programs to find areas of collaboration and knowledge sharing
IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.
IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create connections that accelerate the development and commercialization of innovative medical treatments. Everything we do is part of a journey to improve patient outcomes and population health worldwide.
To get there, we seek out diverse talent with curious minds and a relentless commitment to innovation and impact. No matter your role, everyone at IQVIA contributes to our shared goal of helping customers improve the lives of patients everywhere. Thank you for your interest in growing your career with us.
EEO Minorities/Females/Protected Veterans/Disabled
The Engagement Manager is expected to contribute to the firm's growth and development in a variety of ways, including:
+ **Delivery Excellence** : Understand client requirements, project scope and deliverables; Lead project delivery and client meetings under overall guidance of Senior management; follow Assess-Design-Develop-Deliver-Monitor process in various work modules of the project; project team management and coordination with internal and external stakeholders etc. Also, would manage vendor, Design & Delivery and Data Processing, maintain field schedules, monitoring and communicating deadlines to team; checking programmed questionnaires; monitoring and maintaining progress of fieldwork; specifying deliverable requirements; final review of member deliverables. Contribute to team process improvements.
+ **Operational excellence** : Ensuring project profitability, timely delivery of projects, invoicing and collection, quality & risk management, positive feedbacks from the client, etc.
+ **Business Development:** Identification and development of work opportunities, client requirement analysis, development of EoI/proposals, client presentations, etc.
+ **Practice Development:** Support and lead learning and development initiatives for the team/project/organization.
+ **Thought Leadership:** Manage research, analysis and delivery of thought leadership reports (global and domestic) with guidance from senior team professionals.
As lead, the primary role would be to manage & lead project work streams/modules and client interactions with support from Sr. consultants/ Consultants in team. Additionally, you would be coaching team on technical and management areas.
**Language competency**
+ English: minimum C1 level ((Fluent/Mother tongue))
+ **French: minimum C1 level (Fluent/Mother tongue)**
+ Portuguese: B2 level or more would be an advantage
**Post-Graduation:**
+ Master's in Public Health / Health Administration / Social Sciences / Business Administration/ Economics/ Public Policy / international development,
+ Graduation: Any (MBBS/BHMS is desirable)
+ Should have relevant experience of 12+ years with a minimum of 5 years in mid-level management roles
+ Prior consulting / advisory experience in public health sector in Africa is a highly desirable
+ Prior experience of managing large scale projects for government clients and donor agencies
+ Excellent project management skills with effective communication and team-management skills
+ Strong attention to details, critical and problem-solving skills
+ Report writing and PowerPoint development skills
+ Excellent understanding of the global health sector
+ Willingness to travel and adaptability to change
+ Stay informed about research and global trends in our program areas to inform our strategy accordingly.
+ Network with other institutions running similar programs to find areas of collaboration and knowledge sharing
IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.
IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create connections that accelerate the development and commercialization of innovative medical treatments. Everything we do is part of a journey to improve patient outcomes and population health worldwide.
To get there, we seek out diverse talent with curious minds and a relentless commitment to innovation and impact. No matter your role, everyone at IQVIA contributes to our shared goal of helping customers improve the lives of patients everywhere. Thank you for your interest in growing your career with us.
EEO Minorities/Females/Protected Veterans/Disabled
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Apply Now
2
Accounts Receivable and Credit Manager
02233 Greater Accra
People and Partners Group Company Limited
Posted 17 days ago
Job Viewed
Job Description
About People and Partners Group People & Partners Group (PPG) is a leading Pan-African executive search and strategic human capital partner, headquartered in Accra, Ghana. We excel in placing C-suite and senior leaders across Africa and beyond, with a 98% retention rate, 15‑day completion timeline, access to 100K+ top talents, and 1-year+ free replacement guarantee. Our end-to-end solutions include Employer of Record (EOR), HR outsourcing, payroll, compensation structuring, performance management, recruitment, and corporate training; tailored for multinationals and high-growth businesses expanding into key African markets, the UK, USA, Middle East, and more. Ghana-compliant with global best practices, we co-design agile frameworks to drive your success. Build Outstanding Teams with PPG. Join Africa's growth story!
Role Summary
We are seeking an experienced Accounts Receivable and Credit Manager to lead the organization's customer receivables function and drive effective working capital management. The successful candidate will be responsible for overseeing credit governance, billing integrity, collections performance, customer account management, and process improvement initiatives that enhance cash flow while maintaining strong customer relationships.
Working closely with Commercial, Finance and Supply Chain teams, the role will ensure efficient financial operations, minimize credit risk, and support continuous operational excellence across multiple business units.
Key Responsibilities
Credit Governance & Risk Management Develop and implement effective credit management strategies that support business growth while minimizing financial exposure.Review customer credit limits, payment trends, and risk profiles to support informed commercial decisions.Monitor outstanding receivables and implement proactive measures to improve debt recovery.Ensure compliance with internal credit policies and financial governance requirements.Receivables & Cash Flow Management
Oversee the end-to-end receivables process to ensure timely collection of customer payments.Monitor aging reports and collection performance, implementing strategies to improve cash conversion.Coordinate resolution of overdue accounts while maintaining positive customer relationships.Support initiatives aimed at improving overall working capital performance.Billing & Customer Account Management
Ensure billing processes are accurate, timely, and aligned with approved commercial agreements.Oversee customer account reconciliations and resolve invoice discrepancies efficiently.Partner with internal teams to investigate and resolve billing disputes and customer deductions.Promote accurate financial records through effective account maintenance.Operational Excellence & Continuous Improvement
Identify opportunities to streamline receivables processes through automation and standardization.Recommend improvements that enhance operational efficiency and strengthen internal controls.Participate in finance transformation initiatives and support the implementation of best practices.Foster a culture of continuous improvement and operational excellence.Performance Reporting & Financial Controls
Prepare and review periodic reports on receivables performance, collections, aging, and key financial indicators.Analyze trends and provide recommendations that improve business performance.Support month-end activities by ensuring accurate receivables reporting and reconciliation.Maintain strong financial controls and compliance with internal policies.Stakeholder Collaboration
Build productive relationships with Commercial, Finance, Customer Service, Supply Chain, and other business functions.Provide expert guidance on customer receivables, collections, and credit-related matters.Collaborate with internal stakeholders to resolve operational challenges impacting customer payments.Support cross-functional initiatives that improve customer experience and financial performance.Leadership & Team Development
Provide leadership, coaching, and direction to the receivables team.Establish clear performance expectations and support employee development.Encourage accountability, collaboration, and customer-focused service delivery.Build team capability through continuous learning and knowledge sharing.RequirementsBachelor's degree in finance, Accounting, Business Administration, Economics, or a related discipline.Professional certification (ACCA, CIMA, ICA, CPA, or equivalent) will be an added advantage.Minimum of 6 years' experience in Accounts Receivable, Credit Management, Commercial Finance, or Shared Services operations.Demonstrated experience leading finance operations or customer receivables teams.Experience within FMCG, manufacturing, or a fast-paced commercial environment is highly desirable.Working knowledge of ERP systems and financial reporting tools.Is this job a match or a miss?
Apply Now
3
Project Coordinator, Field Support Services Project (FSSP) Ghana
Posted 3 days ago
Job Viewed
Job Description
POSITION TITLE:
Project Coordinator, Field Support Services Project (FSSP) Ghana (Full-Time)
POSITION LOCATION:
Accra, Ghana
REPORTS TO:
Project Manager, FSSP Ghana
APPLICATION DEADLINE:
Rolling up to Jul 23, 2026
EXPECTED START DATE: (subject to contract start date)
WHY WORK WITH WUSC?
Join Us. Our work is important, cutting-edge, and fast-paced. We encourage curiosity, innovation, and flexibility. And we provide a phenomenal learning experience.
WUSC is a Canadian global development organization. We currently work in over 30 countries across Africa, Asia, the Middle East, and Latin America and the Caribbean, as well as in Canada, bringing together a diverse network—including students, volunteers, schools, governments, not-for-profits, and businesses—to transform the systems that hold young people back. Together we foster youth-centred solutions to enable young people to secure a good quality of life for themselves, their families, and their communities. With an annual budget of approximately CAD $65 million. We have over 350 staff and over 250 partners across Canada and the globe, working in collaboration with a diverse set of donors and partners to achieve our organizational vision.
NATURE AND SCOPE:
In response to a Request for Proposals by Canada’s Department of Foreign Affairs. Trade and Development (DFATD), WUSC is preparing a proposal for the Field Support Services Project (FSSP) operating in Ghana. This FSSP is responsible for providing a range of services in support of program delivery and policy dialogue of Canada’s international assistance Ghana. These services include, but are not limited to, the provision of technical, administrative, financial, and logistical support services.
The Project Coordinator will be responsible for coordinating the delivery of services provided by the FSSP in Ghana.
RESPONSIBILITIES:
The tasks for the FSSP Project Coordinator include, but are not limited to :
Assisting the Project Manager in developing, planning, and prioritizing all deliverables and task requests from the client ;
Engaging with stakeholders monitoring concerns and issues, and addressing problems in a timely and effective fashion;
Contributing to documenting and preparing quality reports and deliverables;
Coordinating and tracking task requests: ensuring quality implementation and reporting from Technical Specialists, identifying issues as they arise and recommending adjustments to the Project Manager and Designated Stakeholders when required and in a timely fashion.
Assisting in identifying and sourcing Technical Specialists when technical expertise and technical assistance are needed in response to task requests;
Coordinating project reviews/lessons learned, documenting outcomes and sharing the information with project team and/or the client;
Coordinating logistical services, such as vehicle rentals, travel, and contracting arrangements (Letters of Agreement, etc.) for Technical Specialists/subcontractors and third parties/Designated Stakeholders, as required;
Implement and coordinate approved FSS activities for stakeholders, in line with agreed work plans and schedules.
Provide advice on local government documentation requirements and administrative processes relevant to project implementation;
Supporting and researching best practices to expand knowledge on local development issues and development strategies.
QUALIFICATIONS AND COMPETENCIES:
University degree in one of the following fields: political science, law, international development, economics, finance, business or public administration, project management or social sciences.
The degree must be from an accredited education institution in good standing. A copy of the diploma will be required prior to securing an interview. The successful candidate will be required to obtain a credential validation from World Education Service (not affiliated with WUSC).
Experience
A minimum of four (4) years of experience as a Project Coordinator (or in a role with similar tasks and responsibilities).
Prior experience working in a Developing Country or working with International Development Assistance Stakeholders (at least 3 of the following stakeholder types - government, donors, non-government organizations, international organizations), preferably in Ghana.
Applicants should be able to demonstrate experience with:
Maintaining and updating relevant project information in manual and/or electronic files (e.g., project activity schedules, status reports, correspondence).
Assisting in developing, planning, analyzing, evaluating, and prioritizing deliverables, documents, and requirements.
Researching, locating background information, analyzing, extracting relevant information, and writing summaries.
Engaging with stakeholders and addressing problems in a timely and effective fashion.
Coordinating logistical services such as mission planning, local transportation, travel arrangements, flights, and accommodations,
Coordinating project reviews/lessons learned and sharing them with the project team.
Liaising and coordinating with multiple stakeholders at the country or regional level. This should be demonstrated by experience working with three or more types of stakeholders for international development projects in such sectors as inclusive Economic Growth / Agriculture, Gender Equality and Empowerment, Environment and Climate Action, Health and Nutrition.
Applicants should have experience working on a minimum of two (2) projects in the last six years. These projects should be of a minimum value of $2 million CAD with minimum durations of 2 years each and should be either completed or to be completed shortly. References for both projects will be sought.
Language
General professional proficiency in English (oral, reading, writing).
APPLICATIONS
WUSC’s activities seek to balance inequities and create sustainable development around the globe; the work ethic of our staff, volunteers, representatives and partners shall correspond to the values and mission of the organization. WUSC promotes responsibility, respect, honesty, and professional excellence and we will not tolerate harassment, coercion, sexual exploitation or abuse of any form. Successful applicants will be required to undertake an enhanced criminal record check where appropriate.
WUSC is an equal opportunity employer. We welcome and encourage applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Only those candidates selected for an interview will be contacted. No telephone calls please.
Interested candidates should submit an application via this portal as soon as possible, as we are evaluating candidates on a rolling basis. Candidates should submit a CV and a cover letter which details why they are an ideal candidate (qualifications and experience), and answer the preliminary questions posted in the application portal
Kindly note this employment opportunity is subject to funding from the Canadian government.
How to apply
Interested candidates should submit an application here as soon as possible, as we are evaluating candidates on a rolling basis. Candidates should submit a CV and a cover letter which details why they are an ideal candidate (qualifications and experience), and answer the preliminary questions posted in the application portal
Project Coordinator, Field Support Services Project (FSSP) Ghana (Full-Time)
POSITION LOCATION:
Accra, Ghana
REPORTS TO:
Project Manager, FSSP Ghana
APPLICATION DEADLINE:
Rolling up to Jul 23, 2026
EXPECTED START DATE: (subject to contract start date)
WHY WORK WITH WUSC?
Join Us. Our work is important, cutting-edge, and fast-paced. We encourage curiosity, innovation, and flexibility. And we provide a phenomenal learning experience.
WUSC is a Canadian global development organization. We currently work in over 30 countries across Africa, Asia, the Middle East, and Latin America and the Caribbean, as well as in Canada, bringing together a diverse network—including students, volunteers, schools, governments, not-for-profits, and businesses—to transform the systems that hold young people back. Together we foster youth-centred solutions to enable young people to secure a good quality of life for themselves, their families, and their communities. With an annual budget of approximately CAD $65 million. We have over 350 staff and over 250 partners across Canada and the globe, working in collaboration with a diverse set of donors and partners to achieve our organizational vision.
NATURE AND SCOPE:
In response to a Request for Proposals by Canada’s Department of Foreign Affairs. Trade and Development (DFATD), WUSC is preparing a proposal for the Field Support Services Project (FSSP) operating in Ghana. This FSSP is responsible for providing a range of services in support of program delivery and policy dialogue of Canada’s international assistance Ghana. These services include, but are not limited to, the provision of technical, administrative, financial, and logistical support services.
The Project Coordinator will be responsible for coordinating the delivery of services provided by the FSSP in Ghana.
RESPONSIBILITIES:
The tasks for the FSSP Project Coordinator include, but are not limited to :
Assisting the Project Manager in developing, planning, and prioritizing all deliverables and task requests from the client ;
Engaging with stakeholders monitoring concerns and issues, and addressing problems in a timely and effective fashion;
Contributing to documenting and preparing quality reports and deliverables;
Coordinating and tracking task requests: ensuring quality implementation and reporting from Technical Specialists, identifying issues as they arise and recommending adjustments to the Project Manager and Designated Stakeholders when required and in a timely fashion.
Assisting in identifying and sourcing Technical Specialists when technical expertise and technical assistance are needed in response to task requests;
Coordinating project reviews/lessons learned, documenting outcomes and sharing the information with project team and/or the client;
Coordinating logistical services, such as vehicle rentals, travel, and contracting arrangements (Letters of Agreement, etc.) for Technical Specialists/subcontractors and third parties/Designated Stakeholders, as required;
Implement and coordinate approved FSS activities for stakeholders, in line with agreed work plans and schedules.
Provide advice on local government documentation requirements and administrative processes relevant to project implementation;
Supporting and researching best practices to expand knowledge on local development issues and development strategies.
QUALIFICATIONS AND COMPETENCIES:
University degree in one of the following fields: political science, law, international development, economics, finance, business or public administration, project management or social sciences.
The degree must be from an accredited education institution in good standing. A copy of the diploma will be required prior to securing an interview. The successful candidate will be required to obtain a credential validation from World Education Service (not affiliated with WUSC).
Experience
A minimum of four (4) years of experience as a Project Coordinator (or in a role with similar tasks and responsibilities).
Prior experience working in a Developing Country or working with International Development Assistance Stakeholders (at least 3 of the following stakeholder types - government, donors, non-government organizations, international organizations), preferably in Ghana.
Applicants should be able to demonstrate experience with:
Maintaining and updating relevant project information in manual and/or electronic files (e.g., project activity schedules, status reports, correspondence).
Assisting in developing, planning, analyzing, evaluating, and prioritizing deliverables, documents, and requirements.
Researching, locating background information, analyzing, extracting relevant information, and writing summaries.
Engaging with stakeholders and addressing problems in a timely and effective fashion.
Coordinating logistical services such as mission planning, local transportation, travel arrangements, flights, and accommodations,
Coordinating project reviews/lessons learned and sharing them with the project team.
Liaising and coordinating with multiple stakeholders at the country or regional level. This should be demonstrated by experience working with three or more types of stakeholders for international development projects in such sectors as inclusive Economic Growth / Agriculture, Gender Equality and Empowerment, Environment and Climate Action, Health and Nutrition.
Applicants should have experience working on a minimum of two (2) projects in the last six years. These projects should be of a minimum value of $2 million CAD with minimum durations of 2 years each and should be either completed or to be completed shortly. References for both projects will be sought.
Language
General professional proficiency in English (oral, reading, writing).
APPLICATIONS
WUSC’s activities seek to balance inequities and create sustainable development around the globe; the work ethic of our staff, volunteers, representatives and partners shall correspond to the values and mission of the organization. WUSC promotes responsibility, respect, honesty, and professional excellence and we will not tolerate harassment, coercion, sexual exploitation or abuse of any form. Successful applicants will be required to undertake an enhanced criminal record check where appropriate.
WUSC is an equal opportunity employer. We welcome and encourage applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Only those candidates selected for an interview will be contacted. No telephone calls please.
Interested candidates should submit an application via this portal as soon as possible, as we are evaluating candidates on a rolling basis. Candidates should submit a CV and a cover letter which details why they are an ideal candidate (qualifications and experience), and answer the preliminary questions posted in the application portal
Kindly note this employment opportunity is subject to funding from the Canadian government.
How to apply
Interested candidates should submit an application here as soon as possible, as we are evaluating candidates on a rolling basis. Candidates should submit a CV and a cover letter which details why they are an ideal candidate (qualifications and experience), and answer the preliminary questions posted in the application portal
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