67 Entry Level Management jobs in Ghana

**Additional Information**
**Job Number** 25124216
**Job Category** Property Leadership
**Location** Accra Marriott Hotel, Liberation Road, Airport City, Accra, Ghana, Ghana,VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Management
**About the Hotel - Accra Marriott Hotel**
Step into a world of modern luxury and vibrant hospitality at the **Accra Marriott Hotel** , one of Ghana's leading 5-star destinations. Perfectly situated in the heart of Airport City and just minutes from Kotoka International Airport, our hotel offers unmatched convenience and an exceptional guest experience. From the rich culinary delights of Red Red Restaurant, with its blend of buffet and à la carte offerings, to the relaxed atmosphere of Sanbra Bar and Fammy's Poolside Restaurant, every detail is designed to impress.
With beautifully appointed guest rooms, versatile event spaces, and stylish outdoor venues, the Accra Marriott Hotel is the top choice for business travelers, event organizers, and leisure guests alike. As a General Manager, you'll have the opportunity to lead an award-winning team at one of the most prestigious properties in West Africa-where comfort, innovation, and excellence come together to create unforgettable stays.
Join us in delivering world-class hospitality and shaping the future of one of Marriott's premier hotels in the region.
**JOB SUMMARY**
Functions as the primary strategic business leader of the property with responsibility for all aspects of the operation, including guest and employee satisfaction, human resources, financial performance, sales and revenue generation and delivering a return on investment to both Marriott International and property ownership. Verifies implementation of the Marriott brand service strategy and brand initiatives with the objective of meeting or exceeding guest expectations, increased profit and market share. Holds property leadership team accountable for strategy execution, and guides their individual professional development. The position ensures Marriott International sales engines are leveraged and initiates independent and proactive sales activities, when appropriate, to generate demand. Verifies that the objectives and goals of Marriott and property owners work together to achieve brand positioning and success. Builds owner loyalty through proactive communication, setting and managing expectations and delivering solid business results. The position is actively involved in the local community and builds strong relationships with local officials, businesses, and customers. Represents Marriott Hotels & Resorts and JW brand values in all leadership actions.
**CANDIDATE PROFILE**
**Preferred:**
- 2 - 3 years General Manager experience in a full-service property.
- Strong background in either Operations, F&B, Rooms, Sales, Finance experience
- Prior experience working within the Africa region is advantageous, but not essential.
- Property industry work experience, demonstrating progressive career growth and a pattern of exceptional performance.
**JOB SPECIFIC TASKS**
**Business Strategy Development**
Stays current with industry trends and monitors strengths and weakness of competition; explores new business opportunities; develops business plans designed to maximize property customer satisfaction, profitability, and market share; ensures property business plans are aligned with Marriott brand business strategies; translates Marriott global strategic plan into one that can be executed on property.
**Business Strategy Execution**
Executes business plans designed to maximize property customer satisfaction, profitability, and market share; ensures that property business plans and employees are aligned with MHR/JW brand business strategies; holds property leadership team accountable for successful delivery of business plans; experiments with new ideas and takes calculated risks to improve guest satisfaction and profitability; evaluates the success of property business strategies to inform future business plan enhancements; continually ensures business plans and actions have a positive impact on property performance.
**Sales and Marketing**
Works closely with Sales and Marketing team to develop revenue generating strategies for property; identifies new business leads, develops tailored sales approach, and actively pursues leads with Sales and Marketing team; ensures sales and marketing strategy is aligned with brand strategy and is effectively executed against established goals; ensures property leaders understand and leverage Marriott demand engines to full potential; augments guest preference for property through booking ease and quality interactions with sales force.
**Talent Management and Organizational Capability**
Creates a cohesive and high-performance Executive Committee that continuously strives for positive results and improvement; coaches Executive Committee by providing specific feedback and holds them accountable for performance; creates learning and development opportunities for employees; creates and effectively executes development plans for both direct reports based on their individual strengths, development needs, and career aspirations; ensures all managers are doing the same for their direct reports; identifies resource needs to strengthen property team; creates succession plans for future job openings; actively supports the staffing process; ensures effective work processes, systems and teamwork are in place to maximize individual and overall property performance.
**Brand Champion**
Serves as a passionate brand advocate and ensures that the intent of the brand is pulled through in the guest experience; communicates a clear and consistent message regarding property and MHR/JW brand goals to employees, property leadership team, and owners; serves as a role model by demonstrating exceptional work ethic and service delivery for all employees on property; champions change; inspires and motivates team to achieve operational excellence; represents MHR/JW brand values in all leadership actions.
**Business Information Analysis**
Reviews business related data such as market share, financial performance, inventory, employee engagement, and customer satisfaction; analyzes business information to proactively address changing market conditions, ensure property operates within budgetary guidelines, and achieves profit margin goals; uses business information to identify indicators of product and service successes and opportunities for improvement; integrates business information into business plans.
**Employee and Labor Relations**
Ensures all employees are treated fairly, and with respect; builds rapport with employees by fostering an environment of open communication and spending time with employees on the frontlines; makes self-available to employees ("open door policy"); ensures pay and benefits are appropriate for labor market; celebrates the success of employees in a public way; works with Human Resources to maximize employee engagement and monitor local labor environment to address issues as needed.
**Revenue Management**
Works with Revenue Management team to develop effective pricing strategies, balancing seasonality, economy, customer segments, property objectives and customer satisfaction; established revenue strategy that supports MHR/JW brand positioning in local market; ensures demand forecasting and sound revenue practices are in place to maximize yield; identifies ways to grow occupancy, RevPAR, and market share by researching and staying aware of competitor strategies; controls labor and capital expenses.
**Owner Relations**
Builds strong rapport with property owners through proactive and on-going communication; keeps owner informed of brand initiatives and guest experiences; provides owners with in-depth analysis of property performance, incorporating guest, financial and employee business data; manages an effective balance between owner interests and Marriott brand interests and develops solutions that create value for both; develops and effectively promotes ideas for improving property service and profitability to ownership.
**Customer and Public Relations Management**
Interacts with guests and other customers on a frequent basis to obtain feedback about their experiences on property; utilizes guest/customer feedback to recognize outstanding employee service performance and improve service delivery; emphasizes and holds leadership team accountable for addressing service failures or potential service failures, and for developing innovative ways to exceed guest expectations; establishes presence in the market by actively promoting an exemplary property/brand image, involving oneself in the local community, and by developing strategic alliances with local officials, businesses, and customers; anticipates needs of large groups or high profile guests in order to deliver flawless service; verifies that products, services, and events attain the appropriate publicity ("PR buzz").
**Company/Brand Policy, Procedures, and Standards Compliance**
Verifies property compliance with legal, safety, operations, labor, and Marriott brand product and service standards; conducts both routine and short-notice quality assurance audits with specific departments; holds employees accountable for performing audits on a regular basis; conducts detailed walk-throughs to ensure building, public areas, kitchen, and grounds are well-maintained, safe, and meet or exceed guest expectations; ensures employees are appropriately trained and performing to standard.
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

Job Title:
Operations Manager
Job Description
The Operations Manager I is responsible for coaching and supervising a group of Team Leaders. This position is also responsible for ensuring Client Service Level Agreement and financial expectations are achieved.
Due to incredible growth, we're searching for Leaders who are passionate in providing exceptional client & customer service to join our Operations Team at our Contact Centre office based in Accra City Centre!
To be successful in this job, you must be able to commit to full flexibility to work day and night shift hours, Monday to Sunday.
**Essential Functions/Core Responsibilities**
- Analyze and maintain all Client Service Level Agreements; implement improvement plans as needed
- Maximize revenue generation to reach long and short term financial projects (i.e. data collection for billable/non-billable hours, forecasting, budgeting, etc.)
- Selecting, training, developing, and managing performance of direct reports and their associates; including planning and assigning work for staff in accordance with the organization's policies and applicable legal requirements
- Manage and review operational reports (Attendance adherence, PFP, Client scorecard, Metrics management reports)
- Create and maximize relationships with client partners
- Provide leadership and guidance to direct reports to ensure consistent administration of company policies and standards; define and implement any corrective actions needed to meet operational performance
- Conduct regular one-on-ones with direct reports to review individual performance, the performance of their team and offer on-going developmental coaching
- Create a positive work environment through employee engagement; resolve employee relation issues in a professional and timely manner
- Participate in cross functional meetings to review information received from operational support functions - Training, HR, Quality, WFM, TA.- and partner to define action plans that resolve issues and drive continuous improvement
- Implement best practices and over-deliver for clients, drive consistent performance, evaluate staffing needs, with input from BD and Client and make adjustments to meet changing requirements
- Attend business reviews with the client
- Handle a team of team leaders
**Candidate Profile**
- Associate's Degree in related field with more than seven years of experience (with at least two years of Progressive Management Experience) preferred
- Call center experience preferred
- Demonstrated ability to coach and develop action plans, which maximize performance, and provide effective feedback
- Demonstrated ability to analyze and improve work processes; establish a course of action for self and others to accomplish a specific goal
- Work well under pressure and follow through on items to completion while maintaining professional demeanor
- Excellent communication skills, both written and verbal. Ability to effectively present information to internal and external associates
- Demonstrated ability to organize and prioritize projects in a fast-paced and deadline-oriented business environment
- Demonstrated ability to mentor, coach and provide direction to a team of employees
- Willingness to work a flexible schedule
**_Concentrix is an equal opportunity employer_** **_We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws._**
This is a great opportunity for someone looking to join a vibrant, growing, global business where you will have the opportunity to take advantage of excellent learning, development and career opportunities as well as become part of a highly professional and fantastic team.
Do not miss this great job opportunity! Apply now!
**Career Framework Role**
Manages professional employees and/or supervisors or supervises large, complex technical or business support or production operations team(s). Is accountable for the performance and results of a team within own discipline or function. Receives assignments in the form of objectives and determines how to use resources to meet schedules and goals. Adapts departmental plans and priorities to resolve operational challenges. Decisions are guided by policies, procedures and business plan; receives guidance from senior manager and/or director. Provides technical guidance to employees, colleagues and/or customers. Has accountability for results in terms of costs, strategies and employees.
**Disclaimer**
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.
Location:
GHA Accra - No 18, Castle road North Ridge
Language Requirements:
Time Type:
Full time
**If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents (

A Purchasing Manager will work with suppliers to negotiate contracts, purchase required goods, and keep accurate records of transactions, trends, and performance with vendors.
**What will I be doing?**
As Purchasing Manager, you will work with suppliers to negotiate contracts, purchase required goods, and keep accurate records of transactions, trends, and performance with vendors. Specifically, you will be responsible for performing the following tasks to the highest standards:
+ Obtain competitive quotations for hotel requirements and ensure that the best product is sourced and purchased, using Group Nominated suppliers where applicable
+ Ensure locally Nominated supplier information is kept current
+ Manage the database of active local contracts with suppliers
+ Ensure Purchasing Manual is current
+ Adhere to quality procedures and standards and oversee purchasing administration such that all Hilton policies and standards are upheld
+ Work with the Finance Manager / Director to draft the annual budget
+ Maintain a record of commitments for all budgets and ensure that the relevant senior managers are constantly informed of updates
+ Ensure a comprehensive system for allocating and reconciling purchase orders
+ Manage relationships with hotel suppliers and report on their performance
+ Manage employee relations, recruiting Team Members as required, and follow the appraisal procedures for Team Members
+ Supervise the operation of the stores, uphold company health and safety, quality assurance and control procedures, make improvements to the level of control, compile accurate stock records, and maintain proper records of requisition and replenishment transactions
+ Monitor all areas of purchasing including contracts, leases and nominations
+ Prepare the month end accounts reports in an accurate and timely manner
+ Execute on tasks/requests as instructed by the Hotel Management
**What are we looking for?**
A Purchasing Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
+ Previous experience in purchasing/procurement
+ Strong financial knowledge and ability to work with budgets
+ Computer literate, with good Microsoft Excel skills
+ Good time management and organisation skills
+ Accountable and resilient
+ Ability to work under pressure at all times
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
+ Previous experience within the hotel/leisure sector
+ Previous experience in a similar role
+ Relevant degree, in Finance/Accounting or related business discipline, from an academic institution
**What will it be like to work for Hilton?**
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands ( . Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
**Job:** _Supply Management, Procurement, Purchasing, and Receiving_
**Title:** _Purchasing Manager - Pre-opening Hilton Accra_
**Location:** _null_
**Requisition ID:** _HOT0BTNG_
**EOE/AA/Disabled/Veterans**

A Training Manager will act as a change catalyst for cultural and organizational transformation through the development of function excellence among Team Members.
**What will I be doing?**
As a Training Manager, you serve as an integral component of the Human Resources function by supporting learning and development initiatives through Hilton's comprehensive training framework. Specifically, a Training Manager will perform the following tasks to the highest standards:
+ Support departments in developing cutting edge functional excellence and in developing leadership capabilities
+ Act as a change catalyst in the cultural and organizational transformation of the Hotel
+ Provide key input of Training aspects for all activities and plans of the Hotel
+ Support individual and team development, career development, and training and experience-based learning
+ Induct, coach, and mentor new Team Members
+ Interact with hotel leaders responsible for people development on a daily basis to provide support to operational departments
+ Partner with department to deliver training programs and other organizational and leadership development interventions
+ Monitor and conduct learning and development reviews with each department
+ Prepare annual training plans and training calendars for the hotel
**What are we looking for?**
A Training Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
+ Thorough knowledge of modern learning and development tools and technique
+ Excellent communication and presentation skills
+ Excellent people management skills
+ Demonstrated ability to develop interpersonal relationships
+ Positive attitude
+ Committed to delivering a high level of customer service, both internally and externally
+ Excellent grooming standards
+ Flexibility to respond to a range of different work situations
+ Ability to work under pressure
+ Ability to work on their own or in teams
+ Proficiency, at an intermediate level, with computers and computer programs, including Microsoft Word, PowerPoint
+ Exceptional presentation and grooming
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
+ Tertiary qualifications, or other collegiate-level degree, in Training or Human Resources
**What will it be like to work for Hilton?**
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands ( . Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
**Job:** _Human Resources_
**Title:** _Training Manager_
**Location:** _null_
**Requisition ID:** _HOT0BTNJ_
**EOE/AA/Disabled/Veterans**

Eskel Group of Companies Hiring General Manager
Eskel Group of Companies is seeking a highly skilled and experienced General Manager to lead their team. As a General Manager, you will be responsible for overseeing the overall operations of the company, making strategic decisions, and driving growth. br>
Key Responsibilities
- Strategic Leadership: Provide visionary leadership and develop strategies to drive business growth.
- Operational Management: Oversee daily operations, ensuring efficiency and productivity.
- Team Management: Lead and motivate a team of professionals to achieve company goals.
- Financial Management: Develop and manage budgets to ensure financial stability.
- Stakeholder Relations: Foster strong relationships with clients, partners, and stakeholders.

We are seeking a highly motivated and results-driven Sales and Marketing Manager to lead our sales and marketing department. This role is responsible for developing strategies that drive revenue growth, increase brand awareness, and strengthen customer relationships. The ideal candidate will have a strong understanding of both sales strategies and marketing principles, and the ability to lead and inspire a team.
br>Key Responsibilities:
Sales Management:
Develop and implement effective sales strategies to meet revenue targets.

Manage, mentor, and motivate the sales team to achieve individual and team goals.

Identify new business opportunities and manage the sales pipeline.

Build and maintain strong relationships with key clients and partners.

Analyze sales performance and adjust strategies as needed.

Marketing Management:
Design and execute marketing campaigns across digital, print, and traditional platforms.

Oversee the development of marketing materials, including content, graphics, and promotional items.

Monitor market trends and competitor activities to identify opportunities.

Manage social media platforms, website content, and online presence.

Coordinate with product development and other departments to align strategies.

Reporting & Analysis:
Prepare monthly, quarterly, and annual sales and marketing reports.

Use analytics to assess campaign performance and ROI.

Provide insights and recommendations for continuous improvement.

Qualifications and Experience:
Bachelor's degree in Marketing, Business Administration, or related field (MBA is a plus).

Minimum of 5 years of experience in sales and/or marketing roles, with at least 2 years in a managerial position.

Proven track record of meeting or exceeding sales targets.

Strong knowledge of marketing tools and platforms (Google Ads, SEO, CRM systems, etc.).

Excellent leadership, communication, and negotiation skills.

Key Competencies:
Strategic thinking and planning

Strong analytical and problem-solving skills

Creativity and innovation

Team leadership and people management

Customer-centric mindset

Eskel Group of Companies Hiring General Manager
Eskel Group of Companies is seeking a highly skilled and experienced General Manager to lead their team. As a General Manager, you will be responsible for overseeing the overall operations of the company, making strategic decisions, and driving growth. br>
Key Responsibilities
- Strategic Leadership: Provide visionary leadership and develop strategies to drive business growth.
- Operational Management: Oversee daily operations, ensuring efficiency and productivity.
- Team Management: Lead and motivate a team of professionals to achieve company goals.
- Financial Management: Develop and manage budgets to ensure financial stability.
- Stakeholder Relations: Foster strong relationships with clients, partners, and stakeholders.

Requirements
- Experience: Proven experience as a General Manager or similar role.
- Leadership Skills: Strong leadership and management skills.
- Strategic Thinking: Ability to think strategically and make informed decisions.
- Communication Skills: Excellent communication and interpersonal skills.
- Business Acumen: Strong understanding of business operations and financial management.

Eskel Group of Companies Hiring General Manager
Eskel Group of Companies is seeking a highly skilled and experienced General Manager to lead their team. As a General Manager, you will be responsible for overseeing the overall operations of the company, making strategic decisions, and driving growth. br>
Key Responsibilities
- Strategic Leadership: Provide visionary leadership and develop strategies to drive business growth.
- Operational Management: Oversee daily operations, ensuring efficiency and productivity.
- Team Management: Lead and motivate a team of professionals to achieve company goals.
- Financial Management: Develop and manage budgets to ensure financial stability.
- Stakeholder Relations: Foster strong relationships with clients, partners, and stakeholders.

Requirements
- Experience: Proven experience as a General Manager or similar role.
- Leadership Skills: Strong leadership and management skills.
- Strategic Thinking: Ability to think strategically and make informed decisions.
- Communication Skills: Excellent communication and interpersonal skills.
- Business Acumen: Strong understanding of business operations and financial management.

Why Join Eskel Group of Companies?
- Career Growth: Opportunities for professional growth and development.
- Dynamic Work Environment: Collaborative and innovative work environment.
- Competitive Package: Attractive compensation and benefits package.