5 Aftermarket Sales jobs in Ghana
Customer Service Advisor
Accra, Greater Accra
Concentrix
Posted 6 days ago
Job Viewed
Job Description
Job Title:
Customer Service Advisor
Job Description
The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.
**Essential Functions/Core Responsibilities**
+ Ensure service delivered to our customers meets contractual Key Performance Indicator ('KPIs')
+ Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer
+ Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer
+ Greet customers in a courteous, friendly, and professional manner using agreed upon procedures
+ Maintain basic knowledge of client products and/or services
+ Prepare complete and accurate work including appropriately notating accounts as required
+ Participate in activities designed to improve customer satisfaction and business performance
+ Offer additional products and/or services
+ Track, document and retrieve information in call tracking database
+ Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff
**Candidate Profile**
*** **Education:**
+ High school diploma or higher; 3-6 months of relevant experience preferred.
**Language Skills:**
+ Strong verbal and written communication skills in English (minimum B2 level).
**Technical Skills:**
+ Proficient in navigating computer systems and common PC applications.
**Soft Skills:**
+ Courteous with a strong customer service mindset.
+ Reliable with a keen eye for detail.
+ Demonstrates patience and professionalism in customer interactions.
+ Strong ability to multitask and adapt quickly to changing priorities.
+ Tolerance for repetitive tasks in a high-volume environment.
+ Ability to work independently as well as collaboratively within a team
**Availability:**
+ Willingness to work on a rotational schedule, including evenings, weekends, and holidays.
**Disclaimer**
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.
Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.
Location:
GHA Accra - No 18, Castle road North Ridge
Language Requirements:
Time Type:
Full time2025-04-30
**If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents (
Customer Service Advisor
Job Description
The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.
**Essential Functions/Core Responsibilities**
+ Ensure service delivered to our customers meets contractual Key Performance Indicator ('KPIs')
+ Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer
+ Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer
+ Greet customers in a courteous, friendly, and professional manner using agreed upon procedures
+ Maintain basic knowledge of client products and/or services
+ Prepare complete and accurate work including appropriately notating accounts as required
+ Participate in activities designed to improve customer satisfaction and business performance
+ Offer additional products and/or services
+ Track, document and retrieve information in call tracking database
+ Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff
**Candidate Profile**
*** **Education:**
+ High school diploma or higher; 3-6 months of relevant experience preferred.
**Language Skills:**
+ Strong verbal and written communication skills in English (minimum B2 level).
**Technical Skills:**
+ Proficient in navigating computer systems and common PC applications.
**Soft Skills:**
+ Courteous with a strong customer service mindset.
+ Reliable with a keen eye for detail.
+ Demonstrates patience and professionalism in customer interactions.
+ Strong ability to multitask and adapt quickly to changing priorities.
+ Tolerance for repetitive tasks in a high-volume environment.
+ Ability to work independently as well as collaboratively within a team
**Availability:**
+ Willingness to work on a rotational schedule, including evenings, weekends, and holidays.
**Disclaimer**
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.
Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.
Location:
GHA Accra - No 18, Castle road North Ridge
Language Requirements:
Time Type:
Full time2025-04-30
**If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents (
This advertiser has chosen not to accept applicants from your region.
0
Business Development Executive / Business Strategist
Greater Accra, Greater Accra
Akontam
Posted 11 days ago
Job Viewed
Job Description
We are seeking a highly motivated and business-oriented individual to drive growth, innovation, and operational efficiency within our organization. The ideal candidate possesses strong analytical skills, an entrepreneurial mindset, and a deep understanding of business operations, marketing strategies, and customer needs. This role requires a proactive individual who can identify opportunities, solve problems, and deliver value across multiple business areas.
This advertiser has chosen not to accept applicants from your region.
1
Digital Marketing & Business Development Executive
Accra, Greater Accra
KevTech
Posted 13 days ago
Job Viewed
Job Description
Job Summary
We seek a dynamic professional skilled in digital marketing and business development to grow HRLeverage Ghana’s market presence. The role combines managing online campaigns, social media, and content creation with generating and converting business leads in HR outsourcing, recruitment, and payroll services. br>
Key Requirements
Bachelor’s degree in Marketing, Business, or related field. < r>
2–4 years’ experience in digital marketing or business development (HR industry preferred).
Strong SEO, social media ads, email marketing, and CRM skills.
Excellent communication, negotiation, and sales abilities.
Based in Accra or willing to relocate.
We Offer
Competitive pay, incentives, regional exposure, a creative work culture, and continuous training.
We seek a dynamic professional skilled in digital marketing and business development to grow HRLeverage Ghana’s market presence. The role combines managing online campaigns, social media, and content creation with generating and converting business leads in HR outsourcing, recruitment, and payroll services. br>
Key Requirements
Bachelor’s degree in Marketing, Business, or related field. < r>
2–4 years’ experience in digital marketing or business development (HR industry preferred).
Strong SEO, social media ads, email marketing, and CRM skills.
Excellent communication, negotiation, and sales abilities.
Based in Accra or willing to relocate.
We Offer
Competitive pay, incentives, regional exposure, a creative work culture, and continuous training.
This advertiser has chosen not to accept applicants from your region.
2
Business Development and Digital Marketing Manager
+233
Careers in Ghana : Recruitment
Posted 419 days ago
Job Viewed
Job Description
Business Development and Social Media Executive The company seeks to employ an ambitious, focused, talented, and honest business development and social media executive to join our new team in Accra, Ghana. Role: Business Development Executive Business Development Executives are responsible for a variety of duties related to attracting new customers and retaining existing business. Responsibilities • Researching businesses, individuals and industry trends to identify potential new clients and markets and ways to serve existing clients better.• Contacting potential new clients using phone and email to gauge interest and plan meetings.• Preparing client presentations and materials, including PowerPoint and sales displays.• Meeting new and existing clients in person.• Negotiating business terms with new and existing clients using phone, email, social media and in-person meetings.• Working with senior team members to manage risks.• Training and mentoring sales team members.• Attending networking opportunities including conferences and industry events. Role: Social Media Executive A Social Media Executive is responsible for developing, guiding and monitoring an organisation’s presence across multiple social media platforms. Their duties encompass a wide range of disciplines and skills, including strategy development, project management, customer service, networking and content creation. Responsibilities • Developing social media strategies with the aim of increasing brand awareness and customer engagement.• Analyzing the long-term needs of the company’s social media strategy and offering quarterly reports to the management and executive teams, outlining any necessary changes to the overall digital marketing plan.• Creating captivating content for an organisation’s social media sites, which may include writing blogs, articles, posts and multimedia content.• Staying up to date with the latest social media trends and digital technologies.• Developing monthly reports on emerging social media trends that will be submitted to the management and executive teams.• Developing and overseeing competitions and campaigns to draw attention to a brand.• Setting measurable goals for campaigns, measuring and showing the Return on Investment (ROI).• Monitoring and responding to customer feedback, comments and social media posts.• Managing a social media team and guiding junior members.• Liaising with other departments and creatives to create a holistic and effective online marketing strategy.• Manage multiple business social media platforms.Requirements Requirements • Been educated to first degree level.• Have relevant business development and social media experience.• Intermediate knowledge of computer systems (Google, Access, Excel, Word and modern ERP systems).• Strong verbal and written communication skills.• Good organizational skills, and able to prioritise tasks, manage multiple deadlines, and see tasks through to completion.• A sound knowledge of what makes excellent customer service, including a professional telephone manner.• A flexible approach to their work, and able to work well with minimal supervision.• A good attention to detail, with a real focus on accuracy, and will work hard to ensure a right first-time approach.• Good knowledge of the use of social media platforms i.e., Facebook, Instagram, snapchat and WhatsApp.• A proven track record in B2B and B2C sales, showcasing your ability to conquer and achieve sales and margin targets.• Demonstrate your prowess in building and developing a pipeline of new business opportunities.• Exhibit excellent customer awareness and an innate ability to build solid working relationships.• Be skilled in selling and negotiating at all levels within an organization.Benefits20 days Annual leave as well as all national Holidays.Staff sales discount • Annual salary review • Adhoc performance bonus • Ongoing professional development. • Laptop. • Internet access. • Mobile phone. • Fully functional office
This advertiser has chosen not to accept applicants from your region.
3
Toyota Career Launch - Country Sales Manager and Representative
4000 Accra
GHS20000 - GHS25000 per month
LiveJobsGroup
Posted 24 days ago
Job Viewed
Job Description
Job Description:
Details
- After 12-year closure, ToyotaCareer Launch is fast expanding to inner cities of West Africa Countries: present in Lagos, Nigeria and Accra, Ghana, to operate in the business divisions of Automotive Aftermarket, Power Tools, Security Systems, Thermo Technology, Drive and Control.
What your day might look like
- Develop and manage Automotive Aftermarket (AA) division for Nigeria
- Serving as a liaison between the dealership and customers
- Conducting telephone and in-person transactions
- Receiving customers, discussing, identifying and progressing routine service, repair and parts requirements
- Discussing and identifying manufacturer’s warranty with customers
- Promoting the sale of service and accessories
- Learning the terminology of the automobile business
- Attending company training sessions as required
- Any Ad-hoc duties as assigned
- Lead all Sales activities as well as disciplinary leader of all other local functions, Customer Supply Chain Services, Customer Marketing Services, and Technical Services
- Apply leadership instruments, implement a growth culture, internalize and apply Bosch leadership principles
- Anticipate trends and their impact
Required Qualifications, Skills and Competences
- Minimum Qualification: Degree
- Experience Level: Mid level
- Experience Length: 3 years
- Excellent communication and interpersonal skills, with the ability to build and maintain relationships at all levels.
Company Details
It is our endeavor to develop innovative solutions that improve the competitiveness of the businesses and people we work with. At LiveJobsGroup, we provide services that support companies in a rapidly evolving, unpredictable workplace and consistently match people with talent seekers. We develop relations and scalable placement adverts with other international branded job publications platforms, and companies aiming at expending our advertisement reach, and global job placements.
This advertiser has chosen not to accept applicants from your region.
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