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Manager I Quality

Accra, Greater Accra Concentrix

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Job Title:
Manager I Quality
Job Description
The Quality Manager, is responsible for quality performance for clients with multiple programs or lines of businesses.
Do you have a passion for quality and continuous improvement?
We are looking for a highly motivated candidate to to join our dynamic team as our new Quality Manager. As a key member of our organization, you will be responsible for overseeing all aspects of quality assurance and control.
This position supervises all Quality staff members who support their assigned portfolio. He/she is responsible for the accuracy of evaluations, analysis and overall performance of Quality staff members, as well as the skill level and development of the employees in their teams.
**Are you passionate about providing exceptional client & customer service? if so, this an amazing opportunity to join our Quality Team at our Contact Centre office based in Accra City Centre!**
+ Supervise quality work group of clients with multiple programs or lines of businesses; providing input into selecting, training, developing, and completing performance appraisal of work group(s) in accordance with the organization's policies and applicable legal requirements
+ Maintain accurate metrics of direct reports individual performance as well as overall team level performance
+ Evaluate levels of process and staff effectiveness and works with Business stakeholders to create and collaborate on execution of improvement action plans
+ Develop strong working relationships with key Business stakeholders, internal and external
+ Oversee audits of key support processes within each account and recommends changes
+ Demonstrated ability to comprehend, analyze, and interpret.
+ Solid understanding of the organization's business operations and industry.
+ Demonstrated ability to foster customer service disposition and sense of professionalism for self and team.
+ Excellent attention to detail.
+ Demonstrated ability to take initiative and ownership with focus on continuous improvement.
+ Demonstrated ability to mentor, coach and provide direction to a team of employees.
+ Demonstrated ability to lead team in organizing and prioritizing projects in a fast-paced and deadline-oriented business environment.
+ Advanced Microsoft Office skills
+ Demonstrated business acumen.
+ Previous quality management experience in a contact centre / BPO is advantageous
**_Concentrix is an equal opportunity employer_** **_We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws._**
**This is a great opportunity for someone looking to join a vibrant, growing, global business where you will have the opportunity to take advantage of excellent learning, development and career opportunities as well as become part of a highly professional and fantastic team.**
**Do not miss this great job opportunity! Apply now!**
**Career Framework Role**
**Manages professional employees and/or supervisors or supervises large, complex technical or business support or production operations team(s). Is accountable for the performance and results of a team within own discipline or function. Receives assignments in the form of objectives and determines how to use resources to meet schedules and goals. Adapts departmental plans and priorities to resolve operational challenges. Decisions are guided by policies, procedures and business plan; receives guidance from senior manager and/or director. Provides technical guidance to employees, colleagues and/or customers. Has accountability for results in terms of costs, strategies and employees.**
**Disclaimer**
**The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.**
Location:
GHA Accra - No 18, Castle road North Ridge
Language Requirements:
Time Type:
Full time
**If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents (
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Security Officer - Hilton Accra Cantonment

Accra, Greater Accra Hilton

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A Security Officer patrols, monitors, and observes security procedures to ensure a safe Guest and Member experience while investigating theft and managing instances of undesirable behaviour.
**What will I be doing?**
As a Security Officer, you are responsible for monitoring and controlling staff entrances, patrolling on a regular basis, and managing undesirable behaviour to deliver a safe Guest and Member experience. A Security Officer will also be required to investigate theft and support evacuation procedures. Specifically, you will be responsible for performing the following tasks to the highest standards:
+ Monitor and control staff entrances
+ Conduct regular searches of bags, etc. carried by members of staff and report discrepancies or violations immediately
+ Control the Goods pass out procedure for any items purchased, loaned, or otherwise legitimately obtained
+ Maintain system that monitors contractors working in the hotel in accordance with company health and safety policies
+ Responsible for checking goods received out of hours
+ Maintain system that records the issue and receipt of departmental keys
+ Operate, check and monitor the CCTV system
+ Patrol the hotel on a regular basis ensuring fire walks take place and are recorded
+ Ensure safe passage of cash transfers within the hotel
+ Support evacuation of the hotel during fire alarm situations
+ Monitor suspicious packages and be aware of bomb and terror threat procedures
+ Provide secure storage for guest oversized items
+ Ensure hotel facilities and function rooms remain secure and locked when not in use
+ Maintain the Security Log Book and Incident Reports
+ Investigate and report all allegations of theft, criminal damage and other incidents
+ Manage undesirable behaviour in a professional manner, intervening and defusing potential altercations
+ Liaise with Police in the absence of Security Team Leader
+ Report any maintenance or hazard issues to the supervisor on duty
+ Adhere to all Health and Safety Regulations
**What are we looking for?**
A Security Officer serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
+ High school graduate or above
+ Good physical condition
+ At least two (2) years of law enforcement experience either in a Security Bureau or military training
+ Must be knowledgeable about fire procedures, disaster plan procedures, bomb threats and hotel evacuation procedures
+ Should be well-versed in local law/government regulation
+ Absolute discretion and confidentiality regarding sensitive information
+ SIA trained and licensed
+ Positive attitude
+ Good communication skills
+ Good grooming standards
+ Ability to work under pressure, keeping calm in emergency situations
+ Ability to work on their own or in teams
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
+ Previous experience in customer service environment
+ First Aid
+ Knowledge of P.A.C.E.
+ IT proficiency
**What will it be like to work for Hilton?**
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands ( . Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
**Job:** _Security and Loss Prevention_
**Title:** _Security Officer - Hilton Accra Cantonment_
**Location:** _null_
**Requisition ID:** _HOT0BWO7_
**EOE/AA/Disabled/Veterans**
This advertiser has chosen not to accept applicants from your region.

SEED Impact Summit 2025 - Where Sustainability Meets Innovation

Accra, Greater Accra Roche

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At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters.
**The Position**
**Join our Global Virtual Event**
**Are you passionate about sustainability, innovation, and driving real-world change?**
Join us on September 24-25, 2025 for the SEED Impact Summit - a global, virtual event bringing together 80+ early-career talents from 24+ countries, who will share bold ideas, real-world projects, and transformative insights.
This two-day event marks the culmination of Roche's Global Internship Program in Innovation & Sustainability (#IP2TIS) and is hosted together with a partner internship program that connects students and young professionals with startups, NGOs, and global leaders.
** Register here ( (Deadline: September 22, 2025)**
**What to Expect**
+ **Inspiring Voices** **: Hear from leading thinkers including:**
+ André Hoffmann - Vice-Chairman, Roche
+ Peter Vanham - Editorial Director, _Fortune_
+ Barend van Bergen - Chief Sustainability Officer, Roche
+ Laureline Simon - Founder, One Resilient Earth
+ Talua Nivaga - Youth Climate Leader, Tuvalu
+ Dustin Jacobus - Visual Futurist
+ Plus founders & CEOs from rrreefs, GreenUp Gambia, ProSeed Ingredients SA, and One World Together
+ **Changemakers in Action** **:** Witness 80+ interns from 24+ countries presenting their projects in five parallel streams - Science, Technology/AI, Society, Sustainability, and Startups/NGOs.
+ **Networking & Insights** **:** Learn how sustainability fuels innovation and discover what impact-driven careers look like inside and beyond Roche.
+ **Flexible Participation** **:** No need to join for the full two days - select the sessions that inspire you most. After registration, you'll receive the full agenda as a PDF.
**Key Information**
+ Date: September 24-25, 2025
+ Time: 9:00 AM - 5:00 PM CET (both days)
+ Format: 100% Virtual - hosted on SpatialChat
+ Seats: Limited to 250 participants (first come, first served)
** Register here ( (Deadline: September 22, 2025)**
**Why attend?**
The SEED Impact Summit is your chance to:
+ Engage with global innovators tackling sustainability challenges
+ Gain first-hand insights into impact-driven employers & organisations
+ Connect with startups, NGOs, and future colleagues who are reimagining systems
+ Be part of a movement where sustainability meets innovation
**Who we are**
A healthier future drives us to innovate. Together, more than 100'000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact.
Let's build a healthier future, together.
**Roche is an Equal Opportunity Employer.**
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Training Manager - Hilton Accra Cantonment

Accra, Greater Accra Hilton

Posted 1 day ago

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A Training Manager will act as a change catalyst for cultural and organizational transformation through the development of function excellence among Team Members.
**What will I be doing?**
As a Training Manager, you serve as an integral component of the Human Resources function by supporting learning and development initiatives through Hilton's comprehensive training framework. Specifically, a Training Manager will perform the following tasks to the highest standards:
+ Support departments in developing cutting edge functional excellence and in developing leadership capabilities
+ Act as a change catalyst in the cultural and organizational transformation of the Hotel
+ Provide key input of Training aspects for all activities and plans of the Hotel
+ Support individual and team development, career development, and training and experience-based learning
+ Induct, coach, and mentor new Team Members
+ Interact with hotel leaders responsible for people development on a daily basis to provide support to operational departments
+ Partner with department to deliver training programs and other organizational and leadership development interventions
+ Monitor and conduct learning and development reviews with each department
+ Prepare annual training plans and training calendars for the hotel
**What are we looking for?**
A Training Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
+ Thorough knowledge of modern learning and development tools and technique
+ Excellent communication and presentation skills
+ Excellent people management skills
+ Demonstrated ability to develop interpersonal relationships
+ Positive attitude
+ Committed to delivering a high level of customer service, both internally and externally
+ Excellent grooming standards
+ Flexibility to respond to a range of different work situations
+ Ability to work under pressure
+ Ability to work on their own or in teams
+ Proficiency, at an intermediate level, with computers and computer programs, including Microsoft Word, PowerPoint
+ Exceptional presentation and grooming
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
+ Tertiary qualifications, or other collegiate-level degree, in Training or Human Resources
**What will it be like to work for Hilton?**
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands ( . Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
**Job:** _Human Resources_
**Title:** _Training Manager - Hilton Accra Cantonment_
**Location:** _null_
**Requisition ID:** _HOT0BTNJ_
**EOE/AA/Disabled/Veterans**
This advertiser has chosen not to accept applicants from your region.

Engine Field Service Technician - Level II

Cummins Inc.

Posted 3 days ago

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Job Description

**DESCRIPTION**
We are looking for a talented **Engine Field Service Technician** to join our team specializing in **Services, Maintenance and Diagnostics** for our **Distribution Business Unit** in **New Abirem, Ghana.**
**In this role, you will make an impact in the following ways** :
+ Deliver Reliable On-Site Repairs:By diagnosing and completing less complex engine repairs at customer sites, you'll ensure minimal downtime and maintain customer trust in the company's service quality.
+ Enhance Customer Satisfaction:Your courteous and professional engagement with customers will foster strong relationships and reinforce the company's reputation for excellent service.
+ Ensure Efficient Service Execution:Using specialized tools and following documented procedures, you'll streamline repair processes, reducing errors and improving turnaround time.
+ Maintain Equipment Longevity:Performing preventative maintenance according to schedules helps extend the life of engines and components, saving customers from costly breakdowns.
+ Support Team Collaboration:By escalating unresolved issues to senior technicians or supervisors, you'll contribute to a collaborative problem-solving environment and ensure high-quality outcomes.
+ Drive Continuous Improvement: Completing accurate documentation and identifying additional service opportunities will help improve service tracking, warranty processing, and customer value.
+ Uphold Safety and Compliance **:** Your adherence to Health, Safety & Environmental policies ensure a safe working environment for yourself, your team, and the customer.
+ Invest in Your Growth:By completing training aligned with business needs, you'll continuously improve your technical skills and increase your ability to take on more complex tasks over time.
**RESPONSIBILITIES**
**To be successful in this role you will need the following:**
+ Valid Driver's License & Flexibility for Field Work:You must be able to drive service vehicles and be available to respond to emergency breakdowns, including after-hours calls, ensuring rapid support to customers in critical situations.
+ Strong Electrical Bias & Technical Expertise: Proficiency in working on gensets and Power Command controls is essential. You'll need a solid understanding of electrical systems to diagnose and repair faults effectively.
+ Proficiency with Diagnostic Tools & Software: You should be skilled in using electronic service tools to troubleshoot issues, interpret results, and determine appropriate service actions-ensuring accurate and efficient repairs.
+ Systems-Level Thinking & Mechanical Knowledge:Success in this role requires the ability to analyze interactions between engine systems (cooling, fuel, exhaust, etc.) and apply service publications and measurements to perform high-quality repairs and maintenance.
**QUALIFICATIONS**
**Education/ Experience**
+ Apprentice Trained Engine Technician (Preferred).
+ Vocational diploma from relevant technical institution.
+ Locally valid driving permit.
+ Basic level field service work experience.
+ Intermediate level knowledge of and/or experience with engine products.
+ Customer service experience.
+ This position may require licensing for compliance with export controls or sanctions regulations.
**Job** Service
**Organization** Cummins Inc.
**Role Category** Hybrid
**Job Type** Technician
**ReqID**
**Relocation Package** No
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Trainer

Accra, Greater Accra Concentrix

Posted 3 days ago

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Job Title:
Trainer
Job Description
The Trainer I is responsible for delivering client focused training to address the new hire, product update and recursive training requirement of Concentrix in support of client programs to ensure superior workforce preparation with best in class service and delivery. This position requires attaining and maintaining certification in the Trainer Certification Program (101/102), provides mentoring to Program Ready Trainers, curriculum review and modification as needed, and evaluation of training programs using various feedback methods.
Due to incredible growth, we're searching for individuals, passionate in providing exceptional customer service, to join our experienced Training team, at our brand new office based in Accra City Centre!
To be successful in this job, you must be able to commit to full flexibility to work a variety of shifts, Monday to Sunday
**Essential Functions/Core Responsibilities**
+ Responsible for day-to-day functional direction of agents within the program training classroom environment, including student progress monitoring for the duration of training, providing coaching and developmental feedback and readiness recommendations
+ Utilize effective presentation and facilitation skills including creative training techniques and adult/accelerated learning techniques using a variety of training delivery modalities in a classroom environment
+ Prepare and present training materials through classroom learning, hands on demonstrations, and supporting activities
+ Accountable for achieving individual training performance metrics
+ Support and partner with Operations to transition of agents from training to production environment, ensuring competency levels meet business needs (where required)
+ Maintain relevant product knowledge for each account by taking calls, attending client and cross functional meetings (as needed), and side by side observations
+ Ensure effective, consistent communication with managers, peers, and other resource groups, including day-to-day informal interaction with clients
+ May support Instructional Design team in designing and developing training materials for various instructional delivery methods including; computer-based training, interactive, classroom training, and written job aids
+ Measure the effectiveness of training programs using various feedback methods - focus groups, interviews, and surveys that will lead to enhancement of training resources and programs based on results of evaluation
+ Recommend curriculum modifications to Training Manager/Supervisor on the basis of internal customer feedback and/or Training Needs Analysis
+ Participate and contribute to continuous learning culture by maintaining engagement on change management, product and services releases, policies, processes, and procedures
**Candidate Profile**
+ Bachelor's Degree in related field from a four-year college or university with two to four years of relevant experience preferred
+ Proven experience in training methodologies, and soft skills (communication skills, critical thinking, time management, team building, etc.)
+ Strong communication skills, both written and verbal
+ Proficient in Microsoft Office
+ Demonstrated ability to multi-task, prioritize, and meet timelines on deliverable
+ Self-starter, sense of urgency, and works well under pressure
+ Strong attention to detail
+ Sense of professionalism and ability to develop good relationships
**This is a great opportunity for someone looking to join a vibrant, growing, global business where you will have the opportunity to take advantage of excellent learning, development and career opportunities as well as become part of a highly professional and fantastic team.**
**Do not miss this great job opportunity! Apply now!**
**Career Framework Role**
Requires knowledge and experience in own discipline; still acquiring higher level knowledge and skills. Analyzes possible solutions using standard procedures and principles Builds knowledge of the organization, processes and customers Solves a range of straightforward problems Receives a moderate level of guidance and direction.
**Disclaimer**
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.
**_Concentrix is an equal opportunity employer_**
**_We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws._**
Location:
GHA Accra - No 18, Castle road North Ridge
Language Requirements:
Time Type:
Full time
**If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents (
This advertiser has chosen not to accept applicants from your region.

Chief Accountant - Hilton Accra Cantonment

Accra, Greater Accra Hilton

Posted 3 days ago

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Job Description

The role aims to be recognized as a trusted advisor to finance team members and other hotel business partners. This role supports the finance lead to retain and train best-in-class finance professionals and assists in developing their finance team. This role ensures a robust control and compliance environment and supports the hotel / hotels to maximize profit and contributes to implement EMEA Operations Finance innovations and projects.
**What will I be doing?**
The Chief Accountant will support all activities performed by the hotels Assistant / Finance lead, to include but not limited to, understanding financial performance, ensuring timely and accurate financial reporting and month-end closing activities, reviewing monthly financial statements, Uniform System of Accounts and Hilton policies and procedures. Specifically, you will be responsible for performing the following tasks to the highest standards:
+ Ensure a smooth operation of all hotel finance activities in full compliance with the policy, regulatory and contractual framework.
+ Business partner with all hotel finance team members and the Hotel Management team, and supports the Assistant / Finance Lead in developing excellent working relationships across a broad range of internal and external stakeholders, including Commercial, IT, Procurement, Operations, Shared Service Centers (where applicable). In absence of the Assistant Finance Manager/Director, the Chief Accountant will assume responsibilities.
+ Participate in all relevant Finance training and development programs.
**What are we looking for?**
+ Ability to exercise sound judgement and decision-making skills
+ Excellent written and verbal communication and comprehension skills
+ Ability to work well under pressure and effectively handle multiple concurrent demands and appropriately prioritize responsibilities
+ Must possess the ability to analyse large amounts of data / information efficiently and accurately
+ Ability to learn and perform all essential job functions accurately and safely with minimal direct supervision, within initial training period after employee begins work
Additional Preferences:
+ University degree in Accounting or Finance
+ Knowledge of Tower operations to include all aspects
**What will it be like to work for Hilton?**
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands ( . Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
**Job:** _Finance_
**Title:** _Chief Accountant - Hilton Accra Cantonment_
**Location:** _null_
**Requisition ID:** _HOT0BWG9_
**EOE/AA/Disabled/Veterans**
This advertiser has chosen not to accept applicants from your region.

Key Account Manager - Emerging Channels

Tema, Greater Accra Unilever

Posted 3 days ago

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Job Description

Unilever is currently hiring for Key Account Manager, Emerging Channels
Function: Customer DevelopmentReports to: Modern Trade, Emerging Channels, Transformation & Capability Lead, CD Scope: GhanaLocation: GhanaTerms & Conditions: Full-Time; Permanent
ABOUT UNILEVERWith 3.4 billion people in over 190 countries using our products every day, Unilever is a business that makes a real impact on the world. Work on brands that are loved and improve the lives of our consumers and the communities around us. We are driven by our purpose: to make sustainable living commonplace, and it is our belief that doing business the right way drives superior performance. At the heart of what we do is our people - we believe that when our people work with purpose, we will create a better business and a better world.At Unilever, your career will be a unique journey, grounded in our inclusive, collaborative, and flexible working environment. We don't believe in the 'one size fits all' approach and instead we will equip you with the tools you need to shape your own future.JOB PURPOSETo lead the development and execution of our sales strategy for emerging channels. The role is also responsible for identifying, building, and nurturing relationships with key partners and channels that represent growth opportunities for our brands.
WHAT WILL YOUR MAIN RESPONSIBILITIES BE1. Channel Development & Strategy- Identify, evaluate and prioritize emerging sales channels, especially beauty stores, Pharma, Petrol Marts and Institutions/OOH.- Develop and implement go to market strategies for each channel to drive product placement, brand visibility and turnover growth.- Identify emerging trends and competitive positioning within new channels.- Work closely with marketing team to develop channel-specific promotional strategies and content that align with brand standards and resonate with shoppers.- Lead implementation of category and visibility programs in the channels.2. Customer management- Identify, build and maintain strong relationships with channel partners to enhance collaboration.- Negotiate with channel partners for better terms and conditions to drive growth.- Lead joint business plans development and alignment with customers- Provide customer insights, foresights and channel understanding for input in the development of joint business plans (Joint Business Plan).- Gather and provide competitive information to headquarters- Monitor pricing & ensure application of correct prices at POS
3. Sales growth- Drive achievement of sales targets within emerging channels, ensuring alignment with overall sales growth objectives.- Monitor and analyze sales performance within emerging channels, implementing improvements as necessary to maximize growth- Drive assortment and act on availability of our brands- Track and report on channel and category sales performance metrics, providing regular insights and recommendations to CD leadership.WHAT YOU WILL NEED TO SUCCEEDExperiences & Qualifications- Sales experience or business development, with a focus on emerging channels.- Strong understanding of sales metrics and performance analysis- Proven ability to negotiate, influence, and manage high stake partnersSkills- Shopper Marketing- Category Management- Excellent negotiation and presentation skills- Excellent analytical Skills- Joint Business Planning- Trade Management- Customer Relationship and Management- Commercial Strategy- NRM Levers 3/4/5Leadership- You are energized by delivering fantastic results. You are an example to others - both your results and your resilience. You are constantly on the lookout for better ways to do things, engaging and collaborating with others along the way.- As an individual you are the one responsible for your own wellbeing and delivering high standards of work. You must also focus on the Consumer and what they need. You are humble and have your head up, looking around to interpret evidence and data smartly, spot issues and opportunities to make things better.Critical SOL (Standards of Leadership) Behaviorso PASSION FOR HIGH PERFORMANCE: Takes personal responsibility and accountability for execution and results. Has an owner's mindset, using data and insight to make decisions.o PERSONAL MASTERY: Sets high standards for themselves. Actively builds own wellbeing and resilience.o CONSUMER LOVE: Whatever their role, always looks for better ways to serve consumers. Invests time inside and outside to understand the needs of consumers.o PURPOSE & SERVICE: Has humility, understanding that leadership is service to others, inside and outside Unilever.o AGILITY: Explores the world around them, continually learning and developing their skills.Unilever embraces diversity and encourages applicates from all walks of life! This means giving full and fair consideration to all applicants and continuing development of all employees regardless of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership, and pregnancy and maternity.
Unilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bring ing their 'Whole Self' to work and this includes you! Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.
Job Category: Customer Development
Job Type: Full time
Industry:
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Income Auditor - Hilton Accra Cantonment

Accra, Greater Accra Hilton

Posted 7 days ago

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An Income Auditor will edit and audit Food and Beverage reports by collecting necessary information from Food and Beverage outlets and recommending improvements as required.
**What will I be doing?**
An Income Auditor you will edit and audit income reports by collecting necessary information from Food and Beverage outlets and recommending improvements as required. Specifically, you will be responsible for performing the following tasks to the highest standards:
+ Edit daily Food and Beverage reports, accurately reconciling all activities
+ Deliver accurate audit reports to the Finance Manager
+ Follow up on any queries or missing checks with the Food and Beverage outlet Supervisors
+ Compare Food and Beverage revenues with computer system reports
+ Work with the Food and Beverage outlet teams on continuous improvement of the transaction processes
+ Carry out spot checks with the Food and Beverage outlets and investigate accordingly
+ Act in accordance with fire, health and safety regulations and follow the correct procedures when required
**What are we looking for?**
An Income Auditor serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
+ Experience in the hotel / leisure / retail sector
+ Possesss strong organisational skills
+ A good understanding of financial operating systems and procedures
+ Strong influencing, inter-personal and communication skills
+ Excellent analytical skills
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
+ Previous Accounts/Finance experience, preferably within a hotel environment
+ Experience with the PeopleSoft system
**What will it be like to work for Hilton?**
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands ( . Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
**Job:** _Food and Beverage_
**Title:** _Income Auditor - Hilton Accra Cantonment_
**Location:** _null_
**Requisition ID:** _HOT0BXEZ_
**EOE/AA/Disabled/Veterans**
This advertiser has chosen not to accept applicants from your region.

Frontier Marketing Principal Central Africa

Accra, Greater Accra Medtronic

Posted 7 days ago

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Job Description

At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You'll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.
**A Day in the Life**
Are you a dynamic marketing talent ready to make an impact in the evolving environment? We are seeking an experienced person focused on driving innovative strategies and delivering results.
In this role, you will oversee PAN-MDT marketing initiatives, guide product launches, and collaborate cross-functionally to strengthen brand positioning in a competitive market. If you are passionate about healthcare technology, thrive in a fast-paced environment, and excel at inspiring teams to achieve excellence, we invite you to join us in shaping the future of medical innovation and improving patient outcomes.
**Responsibilities may include the following and other duties may be assigned:**
+ PAN -MDT Business Opportunity Enabler - from mapping to action plans
+ Ensure the timely execution on the yearly marketing plans by the SME DS Marketing Teams
+ Collaboration with the subregional commercial teams, enablers and finance on the AOP / Strat Plan / RF submission
+ Track the marketing budget and own Visio management
+ Establish Upstream & Downstream strategic partnership and secure SME related IBP inputs
+ Be responsible for NPL & SGM targets
+ Orchestrate the collaboration between Portfolio Marketing & commercial teams to ensure the proper monthly portfolio segmentation and updates of SME Bridge Tools (Compass, Launcher, MS Tracker.)
+ Be responsible for the marketing activities addressing the needs of the territory in scope
+ Ensure regular communication between SME DS & OU Commercial Leads
+ Develop and maintain professional relationship with Key Opinion Leaders (KOL) & Customers
+ Drive pan-stakeholders collaborations
**Required Knowledge and Experience:**
+ Bachelor's degree in Marketing, Business, Life Sciences, or related field (Master's a plus)
+ 10+ years of experience in B2B marketing, with at least 5 years in the MedTech, healthcare, or life sciences sector
+ Strong analytical mindset with a data-driven approach to marketing
+ Excellent communication, stakeholder management, and cross-functional collaboration skills
+ Innovative mindset with ability to work in fast paced environments
+ Knowledge of healthcare systems, hospital procurement processes, and regulatory environments is preferred
**Physical Job Requirements**
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. 
**Benefits & Compensation**
**Medtronic offers a competitive Salary and flexible Benefits Package**
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.
**About Medtronic**
We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
Our Mission - to alleviate pain, restore health, and extend life - unites a global team of 95,000+ passionate people.
We are engineers at heart- putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.
Learn more about our business, mission, and our commitment to diversity here ( lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
Our Mission - to alleviate pain, restore health, and extend life - unites a global team of 95,000+ passionate people.
We are engineers at heart- putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.
**We change lives** . Each team member, each day, helps to improve and redefine how the world treats the most pressing health conditions, from heart disease to diabetes. Our industry leadership comes from the passion and ingenuity of our people. That's who we are. Working alongside one another, we use science, medicine, and a profound understanding of the human body to build extraordinary technologies that can transform lives.
**We build extraordinary solutions as one team** . With one Medtronic Mindset defining how we work. Speed and decisiveness run through our DNA. Diverse perspectives inspire our bold answers to any challenge that comes our way. And we deliver results the right way, breakthrough after patient breakthrough.
**This life-changing career is yours to engineer** . By bringing your ambitious ideas, unique perspective and contributions, you will.
+ **Build** a better future, amplifying your impact on the causes that matter to you and the world
+ **Grow** a career reflective of your passion and abilities
+ **Connect** to a dynamic and inclusive culture that welcomes the challenge of life-long learning
These commitments set our team apart from the rest:
**Experiences that put people first** . Respect for people is the hallmark of our humanity. It fuels our team to positively impact even a single life. And it means we put our people first at Medtronic as well, creating a culture of belonging and always pushing to get you the career-building resources you need.
**Life-transforming technologies** . No matter your role, you contribute to technologies that transform lives. What we build empowers patients to live life on their terms.
**Better outcomes for our world** . Here, it's about more than the bottom line. Our Mission to improve human welfare drives us. We advance healthcare, society, and equity with every design, inside and outside our walls.
**Insight-driven care** . Fresh viewpoints. Cutting-edge AI, data, and automation. You're shaping the future of healthcare technology and defining the next generation of breakthroughs in care
It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.
For sales reps and other patient facing field employees, going into a healthcare setting is considered an essential function of the job and we expect our employees to comply with all credentialing requirements at the hospitals or clinics they support.
This employer participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here ( .
For updates on job applications, please go to the candidate login page and sign in to check your application status.
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