1 Junior Technician jobs in Ghana
Engine Field Service Technician - Level II
Cummins Inc.
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Job Description
**DESCRIPTION**
We are looking for a talented **Engine Field Service Technician** to join our team specializing in **Services, Maintenance and Diagnostics** for our **Distribution Business Unit** in **New Abirem, Ghana.**
**In this role, you will make an impact in the following ways** :
+ Deliver Reliable On-Site Repairs:By diagnosing and completing less complex engine repairs at customer sites, you'll ensure minimal downtime and maintain customer trust in the company's service quality.
+ Enhance Customer Satisfaction:Your courteous and professional engagement with customers will foster strong relationships and reinforce the company's reputation for excellent service.
+ Ensure Efficient Service Execution:Using specialized tools and following documented procedures, you'll streamline repair processes, reducing errors and improving turnaround time.
+ Maintain Equipment Longevity:Performing preventative maintenance according to schedules helps extend the life of engines and components, saving customers from costly breakdowns.
+ Support Team Collaboration:By escalating unresolved issues to senior technicians or supervisors, you'll contribute to a collaborative problem-solving environment and ensure high-quality outcomes.
+ Drive Continuous Improvement: Completing accurate documentation and identifying additional service opportunities will help improve service tracking, warranty processing, and customer value.
+ Uphold Safety and Compliance **:** Your adherence to Health, Safety & Environmental policies ensure a safe working environment for yourself, your team, and the customer.
+ Invest in Your Growth:By completing training aligned with business needs, you'll continuously improve your technical skills and increase your ability to take on more complex tasks over time.
**RESPONSIBILITIES**
**To be successful in this role you will need the following:**
+ Valid Driver's License & Flexibility for Field Work:You must be able to drive service vehicles and be available to respond to emergency breakdowns, including after-hours calls, ensuring rapid support to customers in critical situations.
+ Strong Electrical Bias & Technical Expertise: Proficiency in working on gensets and Power Command controls is essential. You'll need a solid understanding of electrical systems to diagnose and repair faults effectively.
+ Proficiency with Diagnostic Tools & Software: You should be skilled in using electronic service tools to troubleshoot issues, interpret results, and determine appropriate service actions-ensuring accurate and efficient repairs.
+ Systems-Level Thinking & Mechanical Knowledge:Success in this role requires the ability to analyze interactions between engine systems (cooling, fuel, exhaust, etc.) and apply service publications and measurements to perform high-quality repairs and maintenance.
**QUALIFICATIONS**
**Education/ Experience**
+ Apprentice Trained Engine Technician (Preferred).
+ Vocational diploma from relevant technical institution.
+ Locally valid driving permit.
+ Basic level field service work experience.
+ Intermediate level knowledge of and/or experience with engine products.
+ Customer service experience.
+ This position may require licensing for compliance with export controls or sanctions regulations.
**Job** Service
**Organization** Cummins Inc.
**Role Category** Hybrid
**Job Type** Technician
**ReqID**
**Relocation Package** No
We are looking for a talented **Engine Field Service Technician** to join our team specializing in **Services, Maintenance and Diagnostics** for our **Distribution Business Unit** in **New Abirem, Ghana.**
**In this role, you will make an impact in the following ways** :
+ Deliver Reliable On-Site Repairs:By diagnosing and completing less complex engine repairs at customer sites, you'll ensure minimal downtime and maintain customer trust in the company's service quality.
+ Enhance Customer Satisfaction:Your courteous and professional engagement with customers will foster strong relationships and reinforce the company's reputation for excellent service.
+ Ensure Efficient Service Execution:Using specialized tools and following documented procedures, you'll streamline repair processes, reducing errors and improving turnaround time.
+ Maintain Equipment Longevity:Performing preventative maintenance according to schedules helps extend the life of engines and components, saving customers from costly breakdowns.
+ Support Team Collaboration:By escalating unresolved issues to senior technicians or supervisors, you'll contribute to a collaborative problem-solving environment and ensure high-quality outcomes.
+ Drive Continuous Improvement: Completing accurate documentation and identifying additional service opportunities will help improve service tracking, warranty processing, and customer value.
+ Uphold Safety and Compliance **:** Your adherence to Health, Safety & Environmental policies ensure a safe working environment for yourself, your team, and the customer.
+ Invest in Your Growth:By completing training aligned with business needs, you'll continuously improve your technical skills and increase your ability to take on more complex tasks over time.
**RESPONSIBILITIES**
**To be successful in this role you will need the following:**
+ Valid Driver's License & Flexibility for Field Work:You must be able to drive service vehicles and be available to respond to emergency breakdowns, including after-hours calls, ensuring rapid support to customers in critical situations.
+ Strong Electrical Bias & Technical Expertise: Proficiency in working on gensets and Power Command controls is essential. You'll need a solid understanding of electrical systems to diagnose and repair faults effectively.
+ Proficiency with Diagnostic Tools & Software: You should be skilled in using electronic service tools to troubleshoot issues, interpret results, and determine appropriate service actions-ensuring accurate and efficient repairs.
+ Systems-Level Thinking & Mechanical Knowledge:Success in this role requires the ability to analyze interactions between engine systems (cooling, fuel, exhaust, etc.) and apply service publications and measurements to perform high-quality repairs and maintenance.
**QUALIFICATIONS**
**Education/ Experience**
+ Apprentice Trained Engine Technician (Preferred).
+ Vocational diploma from relevant technical institution.
+ Locally valid driving permit.
+ Basic level field service work experience.
+ Intermediate level knowledge of and/or experience with engine products.
+ Customer service experience.
+ This position may require licensing for compliance with export controls or sanctions regulations.
**Job** Service
**Organization** Cummins Inc.
**Role Category** Hybrid
**Job Type** Technician
**ReqID**
**Relocation Package** No
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