Visa Associate

Full Job Description

• Scrutinize and verify documents prepared for visaprocessing
  
•   Maintain and record all application data in a timely and accurate manner
  
• Manage all administration and logistics of passportdelivery to consulate/applicant/logistics company etc
  
•   Identify incorrect or incomplete information byregular quality checks thereby ensuring accuracy of the visa application
  
•   Maintain high standards of ethics, integrity andcompliance with corporate procedures
  
• Ensure that the entire process is completed withinthe mandated TurnAround-Time
  
• Convey customer’s feedback and suggestions to thesupervisor in order to offer services that exceed customer expectations
  
• Take immediate measures to resolve customer’s complaintsin line with the company policies.
  
  

•   Excellentworking knowledge of Microsoft Office
  
•   Excellentcommunication skills
  
• Knowledge of visa processing