Senior HR Specialist, Ghana

Job Details

Accra, Greater Accra, Ghana
TechnoServe
Posted today
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Full Job Description

Everyone deserves the opportunity to build a better future. This simple idea has been at the heart of work around the world for over 50 years. TechnoServe is a pioneer in leveraging the power of business and markets to create sustainable pathways out of poverty.

The low-income communities in which we work are full of enterprising people. Their small-scale farms and businesses are the keys to economic development. But they face many challenges: low literacy, lack of access to jobs and markets, unpredictable political dynamics and, increasingly, the effects of climate change. For many women and young people, the challenges are even more daunting. Working with TechnoServe staff, people around the world are lifting themselves out of poverty. The results are amazing...when incomes increase and living conditions for families get better, they are able to access health care and education previously out of reach. Communities and even whole countries are better off. 

Job Summary:

TechnoServe Ghana seeks a highly skilled Senior Human Resources Specialist as a competent advisor to senior management and all local staff, successfully rolling out TechnoServe policies and procedures, knowing when to escalate any non-compliant, or ethically questionable activities beyond local management. The Senior Human Resources Specialist will report to the Country Director with a dotted line to the HRBP - West Africa.

Primary Functions & Responsibilities

  • Develop and/or update the local Employee Handbook, in collaboration with the HRBP
  • Lead the annual performance review process to provide training and ensure evaluations are completed in a professional and timely manner
  • Develop and implement disciplinary actions, in collaboration with the HRBP
  • Conduct exit interviews with departing staff
  • Help roll out salary scales in collaboration with the HRBP
  • Assist with local ethics investigations
  • Manage all local recruitment and partner with HQ HR on international hires
  • Manage all aspects of local payroll, including regularly ensuring compliance with local labor laws and tax regulations
  • Manage leave administration
  • Manage all aspects of existing local benefit plans, including vendor management and invoicing
  • Manage all aspects of hiring new staff including contract templates, required paperwork and new hire orientations
  • Manage all staff exits, including severance, if applicable, and other exit payments and releases
  • Ensure communication and enforcement of HR policies and procedures
  • Manage all aspects of HQ HRIS protocols including timely and accurate entries; secure storage of other personnel information / files required by local laws
  • Proactively and confidentially assist with employee relations issues, including the Country Director and with guidance from the HRBP
  • Help manage work authorization issues related to international staff assigned to the country office.
  • Basic Qualifications

  • A Bachelor’s degree in a relevant field, such as Business Administration, Human Resources, Organization Psychology, Social Sciences, LLB and a minimum of 5 years of experience in Human Resource Management OR a Master's degree and 3 years of similar experience
  • Experience in an international NGO is an added advantage
  • Computer literacy with excellent MS Word, MS Excel, and PowerPoint skills
  • Outstanding interpersonal communication skills, including a proven ability to maintain constructive relationships with colleagues and partners, both in-person and virtually
  • Strong sense of integrity, objectivity, and confidentiality
  • Solutions oriented; Ability to identify and understand issues and triangulate information to draw conclusions and develop appropriate solutions
  • Required Languages

    Excellent oral and written skills, including fluency in English

    Knowledge, Skills and Abilities

  • Self-starter, energetic, and friendly
  • Comfortable with new ways of thinking and working
  • Engages people and empowers them to deliver on promises
  • Maintains high standards of integrity and personal reputation
  • Ability to analyze complex issues and propose solutions
  • Reviews information quickly and does not hesitate to try out solutions
  • Passionate about knowledge learning and sharing
  • Please note that this opportunity is contingent upon final donor approval.

    We encourage all qualified individuals who share TechnoServe's vision of improving the lives of others through proven business solutions to apply.

    With our commitment to diversity, we are proud to be an equal opportunity employer and and do not discriminate on the basis of gender, race, color, ethnicity, religion, sexual orientation, gender identity, age, HIV/AIDS status, protected veteran status, disability and all other protected classes.

    We are also proud of our commitment to protecting staff, partners, and beneficiaries from abuse and exploitation and thoroughly vet all final candidates through rigorous background and reference checks.

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