Sales Associate/Trainee
Job Details
permanent
Accra, Greater Accra, Ghana
Recruitment
01.04.2024
Want updates for this and similar Jobs?
Full Job Description
Your Job is to deal with customers, sell goods and handle
payments.
Keep front and back
office clean at all times
Liaise with clients in all
areas of sales including but not limited to product information,
information on special discounts, new products, company services
etc.
Provide effective, efficient and prompt service
delivery to customers
Offer advice to customers on
products in line with customer needs
Deal with
customers complaints and ensure complete resolution on every
complaint
Monitor stock in display cabinets and
replenish products as required
Constantly clean
display cabinets and ensure spotless at all times
Merchandise products in an appealing manner in line with brand Visual
Merchandising guidelines
Process payments and
customer receipts
Manage assigned stock on the shop
floor and ensure accountability
Clean and ensure
store is kept clean throughout the day
Key Performance Indicators
Generate income from direct sales
Generate income from after-sales service
Provide
prompt service
99.9% attendance to work
Provide courteous and friendly service
Provide customer loyalty program, sign up 500 customers in 6 months.
Provide prompt check-out at the till
Provide customer loyalty programs
Ensure products are available and stocked in store
Ensure assigned stock is complete
Level of personal
improvement achieved.
Monthly presentation to team
members.
Exceptions raised on:o Customer service
deliveryo Store presentation
Requirements
Qualification
First degree or equivalent education
Minimum 2 years
post National Service work experience
Retail
training will be an advantageSkills
Good team
player
Good oral and written communication
skills
Good interpersonal skills
Neat, clean, friendly
Willingness to learn
Adaptability and flexibility
Willing to
take on additional responsibility
Comfortable with
Information Technology, proficient in MS Word & Excel
Report Job
Sales Associate/Trainee
Recruitment
Report to WhatJobs
All Direct Job Ads are subject to WhatJobs Terms of Service. We allow users to flag postings that may be in violation of those terms. Job Ads may also be flagged by WhatJobs. However, no moderation system is perfect, and flagging a posting does not ensure that it will be removed.