Operations Manager, Anglophone

Job Details

permanent
Accra, Greater Accra, Ghana
WAKANOW
01.04.2024
Want updates for this and similar Jobs?


Full Job Description

Job Objective

The Operations Project Manager in Accra will play a pivotal role in assisting the Contact Centre Manager and the Lagos team in seamlessly integrating global processes and new products into our operations. This role is dedicated to ensuring a cohesive and efficient transition, enhancing our ability to deliver exceptional travel experiences to our customers within the Anglophone market.

Responsibilities

  • Project Integration: Lead the integration of new products and markets into our operations, ensuring a seamless and efficient process.
  • Market Expansion: Collaborate with cross-functional teams to identify opportunities for market expansion within the Anglophone region. ( Ghana, Liberia, Gambia, Sierra Leone )
  • Product Development: Work closely with product development teams to understand market requirements and provide input for the creation of new travel products.
  • Process Optimization: Continuously review and optimize operational processes to enhance efficiency and quality of service.
  • Vendor Management: Manage relationships with vendors and partners involved in project implementation.
  • Budget Oversight: Oversee project budgets and ensure that financial goals are met.
  • Quality Assurance: Implement and maintain quality assurance programs to ensure that project objectives are achieved.
  • Reporting: Generate and present regular reports on project progress, milestones, and performance metrics.


Requirements
  • Bachelor's degree in a related field preferred.
  • 5-10 years of experience in project management within the travel industry.
  • Strong project management skills, including the ability to plan, execute, and monitor projects.
  • Excellent communication and interpersonal skills.
  • Analytical mindset with a focus on achieving project goals.
  • Fluent in English (both written and spoken).
  • Strong organizational skills with the ability to multitask and prioritize effectively.



Report Job

Similar Jobs


Category Manager
  • Accra, Ghana
  • BusinessGhana
  • Posted today

Procurement Manager
  • Tema, Ghana
  • BusinessGhana
  • Posted today

Senior Relationship Manager (Accra, Ghana)
  • Accra, Ghana
  • EXANTE
  • Posted today

Restaurant Manager For Immediate Hire
  • Tema, Ghana
  • BusinessGhana
  • Posted today