Manager, Sales Excellence and Analytics

About the job

Hapag-Lloyd Ghana is recruiting a Manager, Sales Excellence and Analytics who will:  ensure Area delivery of volume target through sales target setting and opportunity management (via Salesforce.com and other analytic tools provided by the company), act as an enabler of Sales Execution and Sales Business Development across the area, ensure the delivery of volume targets for the different Customer Segments as and oversee the Area Sales support function and ensure continuous improvement of sales processes.

Your responsibility

• Drive target setting and performance across all segments (Global, Key, Core & Reefers) within the Area not limited to coordinating the budget planning process within the Area and with the Steering Teams & Trade Management
• Develop customer centric dashboards to track key metrics and provide segment specific performance analysis.
• Drive and support key sales target setting and implementation, set-up of related processes (account plans, visits, portfolio coverage, opportunities, etc.)
• Sales Force Opportunity Management (Module and process owner)
• Manages business intelligence (Sales campaign effectiveness etc.)
• Responsible for overseeing the coordination of relevant sales matters related to the different verticals with regional sales.
• Drive the highest levels of quality towards our customers through our sales processes, be customer-oriented and create value for customers as well as for Hapag-Lloyd
• Ensure Sales Meeting cadence (as per CXS) is adhered to in the area.
• Rollout relevant Sales Trainings (in coordination with BSD/HR), example; Commercial Academy, Sales soft skill & product trainings, core selling and value selling, available tools (e.g. QV, Salesforce and others), etc.

Your profile

• University Degree, Business and Administration.
• Minimum 5-7-years’ experience Shipping, Supply Chain & Liner Industry
• Good understanding of sales processes
• Strong analytical skills
• Proficient in Microsoft excel and PowerPoint advanced features. 
• Knowledge about Sales related tools, example Sales Force, sales related QV, etc.
• Versatile communication skills
• Able to create/conduct presentations and trainings.
• Result driven team player with a proactive attitude.
• Experience in front line sales activities, is an added advantage.
• Able to connect and drive results with functional teams virtually.

We Offer

• The opportunity to introduce solutions that you are personally convinced of, and to constantly take on new challenges with a high level of responsibility.
• Excellent career development opportunities, supported by a wide range of training and development courses.
• Competitive remuneration
• Good working environment