General Supervisor

Job Summary:  We are looking for an experienced and dedicated General supervisor to manage our retail beauty store. In this role, your duties will include overseeing workers and finances and overseeing the quality of products and services.

Responsibilities: 

Overseeing salespeople, beauty technicians' and other workers.

Managing finances and preparing an annual budget.

Oversee online shop.

Oversee and support with events to increase brand awareness and sales.

Keeping records of expenditures, sales figures, and employee performance.

Evaluate supply and availability of stocks, and profit-margins.

Stock uploads and inventory

Implementing measures to avoid stock damages, theft, and wastage.

Monitoring shelve stocks and product displays, and the general appearance of the store.

Investigating market trends and recommending products that would appeal to customers.

Addressing customers' requests, comments, and complaints.

Motivating employees to achieve targets.

Training new staff members and scheduling shifts.

At least an HND.

A bachelor's degree in business administration, financial management, or equivalent qualification preferred.

Demonstrable experience in a supervisory capacity at a retail store, beauty store or similar.

Experience with preparing budgets, and financial and expense reports.

In-depth knowledge of product and consumer trends, and marketing strategies.

Exceptional interpersonal skills in dealing with employees and customers.

Competency in retail management software.

Proficiency with spreadsheet and word processing software.

Excellent written and verbal communication skills.

Familiarity with applicable labor laws, and retail health and safety standards