Deputy Operations Manager

Full Job Description

DEPUTY OPERATIONS MANAGER

JOB DESCRIPTION

Location:   Accra                                

Industry: Security

Reports to: Country Director/Operations Manager

Our client offers security and surveillance services in difficult and high-risk areas.

Scope

The Deputy Operations Manager will primarily be responsible for managing security enforcement operations and ensuring adherence to security policies & procedures.

 Key Responsibilities  

• Developing and implementing security policy and procedures
  
• Control and monitor Operational budget for security operations.
  
• Monitor short postings and assist HR department to recruit, train and deploy the right caliber of Guards.
  
• Schedule and attend meetings with Clients to determine security problems in their locations.
  
• Conduct meetings with Patrol/Operations team
  
• Plan and coordinate security operations for specific needs/event.
  
• C oordinate and train staff when responding to emergencies and alarms.
  
• Review reports on incidents and breaches
  
• Audit current security measures to identify potential vulnerabilities for the company and clients and advise.
  
• Conduct risk analysis to assess potential risk.
  
• Coordinate with local law enforcement agencies to prevent crime and respond to emergencies.
  
• Establish security guard patrols routes and ensure that guards stay on schedule to maximize coverage.
  
• Coordinate refresher training programmes for staff.
  
• Any other job that will be assigned from time to time.
  

Requirements

• A Bachelor’s degree in Business Administration, or any related field of study.
  
• Minimum of 5 years’ experience in a security or in a similar or equivalent role, with experience in a managerial capacity.
  
• Experience in the development, implementation, and maintenance of security procedures.
  
• Military experience will be an added advantage.
  
• Good decision-making skills and good judgement ability.
  
• Good knowledge in investigating incidents.
  
• Ability to lead a team with strong leadership skills and principles.
  
• Excellent problem-solving and report writing skills.
  
• Excellent verbal and written communication
  
• Good time management skills.
  
• Strong organizational and analytical skills
  
• Must be proactive and pay attention to details
  
• Working knowledge in MS Office Suite.
  

Competencies