Customer Service Rep

Job Details

Accra, Greater Accra, Ghana
BusinessGhana
Posted today
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Full Job Description

Customer Service SkillsProduct Knowledge Quality Focus Market Knowledge Documentation Skills Listening Skills Phone Skills


  • Maintain financial accounts by processing customer adjustments




  • Recommend potential products or services to management by collecting customer information and analyzing customer needs




  • Prepare product or service reports by collecting and analyzing customer information




  • Contribute to team effort by accomplishing related results as needed




  • Manage large amounts of incoming calls




  • Identify and assess customers' needs to achieve satisfaction




  • Build sustainable relationships of trust through open and interactive communication



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