Communications Director, USAID West Africa Regional Food Fortification (RFF) Activity

Job Details

Accra, Greater Accra, Ghana
TechnoServe
Posted today
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Full Job Description

Everyone deserves the opportunity to build a better future. This simple idea has been at the heart of TechnoServe’s work around the world for over 50 years. TechnoServe is a pioneer in leveraging the power of business and markets to create sustainable pathways out of poverty.

The low-income communities in which we work are full of enterprising people. Their small-scale farms and businesses are the keys to economic development. But they face many challenges: low literacy, lack of access to jobs and markets, unpredictable political dynamics and, increasingly, the effects of climate change. For many women and young people, the challenges are even more daunting. Working with TechnoServe staff, people around the world are lifting themselves out of poverty. The results are amazing...when incomes increase and living conditions for families get better, they are able to access health care and education previously out of reach. Communities and even whole countries are better off.

Program Overview

RFF is a proposed five-year associate award, under the global USAID Advancing Food Fortification Opportunities to Reinforce Diets (), Leader with Associates program. RFF will facilitate advocacy for a policy environment that stimulates the uptake of improved large scale food fortification (LSFF) technologies and best practices and will work with key regional players to build private sector commitment for LSFF.

The activity will implement solutions including:

  • Increasing private sector engagement, trade and investment in regional food fortification
  • Improving existing and new policy frameworks to improve access to fortification.
  • Strengthen the knowledge sharing, coordination and adoption of best practices among key actors in the ECOWAS region.
  • Position Description:

    The Communications Director provides leadership on Knowledge Management (KM) and project communication, sharing project knowledge and stories to inspire change and raise the profile of regional LSFF efforts. Working with the project team, the Director will research and write articles and reports, edit a range of external-facing documents, identify and secure speaking opportunities for TechnoServe staff, and assist with internal research and tracking. In addition, the Director will lead KM initiatives within the Project, such as facilitating learning exchanges across countries within the West Africa region.

    The qualified candidate will be able to carry out multiple complex tasks and effectively engage with the project team, TechnoServe communications team members, USAID, and other project stakeholders. Excellent written and oral communications skills are required, as is the ability to set priorities, manage time well, and work independently. An interest in, and understanding of, international issues is very helpful.

    This position will be based in Accra, Ghana or Dakar, Senegal.

    Primary Responsibilities:

    Strategic Communications

  • Oversee strategic communications activities including external communication campaigns and stakeholder engagement initiatives to ensure that program learnings are shared widely and effectively with key stakeholders.
  • Enhance evidence-based decision making and foster iterative learning by ensuring two-way communication channels with internal and external stakeholders and partners.
  • Identify and track ways to amplify the Project’s communications.
  • Support the preparation, revision, editing, and finalization of project deliverables, ensuring all knowledge projects and materials achieve the highest standards of quality and relevance.
  • Prepare project documents for submission to USAID’s public repository, ensuring compliance with all requirements.
  • Participate in brainstorming and content development planning sessions.
  • Develop creative communications materials (via multiple media) to support the promotion, advocacy and messaging needs of the program’s objectives.
  • Support the development and adherence to branding and marking guidelines; develop templates for team use and support team training and awareness on communications guidelines.
  • Support development of materials for trainings, webinars, stakeholder meetings, and workshops including preparing agendas, PowerPoint slides, and participant handouts
  • Work closely with senior leadership, brainstorming sessions, and knowledge generation team meetings.
  • Manage communications materials development and review process to ensure quality and maintain version control; coordinate editing, layout, and/or translation, and track deliverable timelines using the project activity tracking system.
  • Knowledge Management (KM)

  • Develop and implement a KM Plan to deliver on donor requirements, optimize knowledge flows, and enhance knowledge sharing within the project team and with key stakeholders including county governments, private sector partners, local NGOs, and other key stakeholders.
  • Oversee design and execution of Knowledge Management Assessments as applicable to feed into the KM Plan
  • Collaborate with other project staff to help them prepare project documents for submission to USAID’s public repository, ensuring compliance with all requirements.
  • Basic Qualifications:

  • Bachelor's Degree, plus a minimum of 10 years of relevant experience (or equivalent experience); or a Master’s Degree with seven years of relevant experience
  • Advanced proficiency with Google applications; familiarity with Microsoft Office suite
  • Demonstrated experience leading external engagement and strategic communication strategies, including strong writing, oral, and presentation skill sets.
  • Previous experience working with USAID.
  • Required Languages :

  • Fluency in English and French with excellent oral and written communication skills required.
  • Preferred Qualifications:

  • Solid understanding of communications landscape for international development and business preferred.
  • Experience in best practice approaches to collaboration, learning, and adapting (CLA), such as conducting learning sessions or facilitating pause-and-reflect activities.
  • Knowledge, Skills, and Abilities:

  • Exceptional written, oral, interpersonal, and presentation skills. Demonstrated ability to capture, synthesize, and present programming and organizational successes and lessons learned.
  • Demonstrated ability to convey messages through clear and concise writing.
  • Strong program management and analytical skills
  • Strong interpersonal and cross-cultural skills
  • Proven team player with strong interpersonal and cross-cultural skills
  • Excellent computer skills in Microsoft Word, Excel, PowerPoint, and other administrative applications
  • Supervisory Responsibilities: An estimated two-three staff.

    This position is contingent upon the activity award and approval by the donor. Applications must be submitted in English language.

    We encourage all qualified individuals who share TechnoServe's vision of improving the lives of others through proven business solutions to apply.

    With our commitment to diversity, we are proud to be an equal opportunity employer and and do not discriminate on the basis of gender, race, color, ethnicity, religion, sexual orientation, gender identity, age, HIV/AIDS status, protected veteran status, disability and all other protected classes.

    We are also proud of our commitment to protecting staff, partners, and beneficiaries from abuse and exploitation and thoroughly vet all final candidates through rigorous background and reference checks.

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