Collections Analyst

Job Details

Accra, Greater Accra, Ghana
BusinessGhana
Posted today
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Full Job Description

•Minimum of Bachelor’s Degree.•Minimum of 2-4 years experience is required. •Knowledge in Accounting. •Public accounting or Private industry experience. •Prior revenue recognition experience is required. •Relevant experience includes Finance, Auditing, or Revenue Recognition experience in a Telecoms Company. •Must have an understanding of financial statements and financial systems. •Ability to create accurate reports to meet internal reporting and analysis requirements. •Exposure to the wireless and/or telecom industry is a plus.

A Reputable Multinational Company

JOB PURPOSE:

The successful applicant shall be responsible for managing and collecting all the outstanding accounts receivables from clients and customers. The role reports to the Collections Manager.

ROLE SPECIFIC REQUIREMENTS:


  • Increases cash by collecting all current revenue while ensuring that aged debt exceeding 90 days does not surpass 5%.

  • Contributes to curtailment of Bad debts through faster & higher collections. 

  • Ensures that on a monthly basis, all customers in their respective base receive their bills and are set up on ebilling.

  • Meets retention targets through customer issue resolution.

  • Ensures 100% of dispute resolution before the next billing cycle from the month raised.

  • Ensures adjustment & reconciliation to be completed before the next bill cycle from the month raised.

  • Works with Account Managers to ensure that all terminated accounts are stopped from billing and adjustments passed.

  • Ensures the dunning process is strictly followed and defaulters are disconnected on all synced platforms.

  • Ensures accurate reporting of collections from customers.

  • Prompt logging of Payments made by customers.

  • PERSON SPECIFIC REQUIREMENTS:


  • Possess strong communication skills both verbal and written adaptable to all levels of management.

  • Strong organizational skills and ability to prioritize workload.

  • Possess a high degree of initiative, drive, confidence, and ability to enjoy a fast-paced work environment.

  • Professional, flexible, and team-oriented.

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