Business Development Manager (French speaking)
Job Details
Full Job Description
University degree
DomainsMarket Infrastructures / Relationship Management / Business Consulting / Client Relationship
Key Responsibilities- Identify customer needs / market opportunities and achieve business growth by building and maintaining long term customer relationships with primarily large accounts and/or developing market infrastructures and/or implementing initiatives of large size/complexity.
- Develop plans for large sales accounts / infrastructure development / initiatives in order to achieve targeted sales objectives in an optimal, cost-beneficial way.
- Implement plans / projects/ initiatives towards assigned large customers/market infrastructure by coordinating and tracking all activities . Implement parts of major key projects / programmes
- Act as a single point of contact for large clients and/or support as a center of expertise on a specific area/initiative.
- Represent SWIFT and promote products and services in order to grow our business by participating to regional fairs and forums and meetings.
- Liaise with other divisions/departments, commercial team managers and members in order to provide a coordinated service and integrated solution to assigned customers and feedback internally market intelligence, product issues and other relevant information.
- Maintain skills and knowledge.
- Coach less experienced sales staff and share knowledge about customers, products markets and methodology.
Takes Accountability. for Delivering
Results
Decides on and pursues the best course of action to
deliver results following in-depth analyses of relevant issues and
conflicting factors and after assessing foreseeable risks; follows
through to ensure delivery and closure or escalates as needed.
Demonstrates Operational Excellence
Sets clear
standards for quality of work; adheres to / encourages a continuous
improvement mindset; implements procedures, standards and policies to
ensure operational success in terms of security, availability,
reliability and customer satisfaction
Expands knowledge
Translates creative ideas into plans or projects for the
business; demonstrates a commitment to learn and develop self and
others; takes accountability to ensure knowledge is retained and
shared to advance organisation capability and gain business advantage.
Bus Understanding and Commercial Sense
Applies
understanding of how different divisions contribute to meeting SWIFT's
business objectives; understands market drivers of success and
encourages changes to improve offerings while optimising commercial
performance.
Builds and reinforces cust relationships
Builds and maintains effective working relationships with a
range of customers; actively listens to and translates complex needs
into appropriate solutions while remaining sensitive to the
complexities of the business and SWIFT's commitment to integrity in
all relationships; encourages others to demonstrate strong customer
focus and responsiveness.
Leads with a team focus
Encourages effective team working within and across the
department; respects diversity and recognises contributions from
colleagues; coaches and leverages others to achieve goals; leads by
example and through constant demonstration of SWIFT values.
Communicates effectively
Communicates business
strategies and approaches in challenging circumstances; adjusts
communication style to optimise effectiveness in a multi-lingual
environment; provides clarification of key corporate initiatives and
messages; recognises and respects the points of view of others.
We put you in control of career
We give you a competitive package
We help you perform at your best
We give you the freedom to be yourself
We give you the freedom to be yourself. We are creating an environment of unique individuals – like you – with different perspectives on the financial industry and the world. An environment in which everyone’s voice counts and where you can reach your full potential regardless of age, background, culture, colour, disability, gender, nationality, race, religion , sexual orientation, or veteran/military status.
Business Development Manager (French Speaking)
GH00 SWIFT Ghana
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